Question about Teac (DW-224EA-AM6) CD-RW/DVD-ROM (Combo) Burner

9 Answers

My CD/Dvd drive is not working

My cd/dvd drive was working very well 3 days ago. but now it doesn't work.there is the CD/Dvd drive icon in the on the My Computer. But when I insert a cd or Dvd it doesn't read. when I cecked in divice manger cd/dvd drive properties, it indicates this drive is working properly. I can't understand what the reason.Please Help me.

Posted by on

  • puma26579 Jun 20, 2008

    my cd/dvd drive won't read some disks it won't burn dvd disk keep getting burning failed tryed removeing driver it helped a bit but it still won't burn is my drive damaged or is threre some thing i can do please help me

  • Anonymous Sep 26, 2008

    I have a Velocity Micro gaming computer I bought at best buy. It's been pretty good but I noticed a while back it seemed the DVD/CD thing wouldn't read some disks to begin the instalation program or set up. I thought maybe I was getting bum software but now I know something is wrong. Like it will read the Battlefield 2142 game disk every time(thank god), but when I try to install Quake which I bought at Best Buy it acts like nothing is on the disk. Same with disk #1 in Lock On Gold. It's got to be a dirty lens.... 



9 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 2,961 Answers

You can try this, Go to my computer>properties>hardware>device manager and look down the list for your cd/dvd drives and click the '+' sign then highlight your dvd drive and right click to delete. Restart the pc and windows will find the drive again automatically and install the drivers. Try using it again, hopefully fault free.

Posted on Mar 23, 2007

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

My cd/dvd drive was working but now is not

Posted on Sep 18, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

CD/DVD drives working but not recognising inserted disks is often down to a dirty lens. You can buy proprietry lens cleaners but I've had poor results with them. It's not that difficult to clean them properly yourself in about half an hour. You'll need a small philips screwdriver, a cotton bud and a few drops of Isopropyl alcohol. A small pair of pliers might be useful in some cases too, especially if you have fat fingers like mine. Exact dismantling details differ for each make of drive but are basically as follows: 1: While the drive is still powered on in your PC open the drawer (you'll see why later). 2: Shut the PC down and remove the drive from the PC - you will need to disconnect the IDE cable, power plug and the sound cable, if fitted. 3: Turn the drive upside down and remove the bottom cover - about 4 small philips screws hold this in place. You may find it easier to remove the plastic front fascia first which is just clipped in place (this is why you left the drawer open) but sometimes the plate comes off easier when the bottom cover is loosened. 4: You should now see about 4 screws retaining a plastic frame containing the complete internal workings. Remove the screws and take the entire unit out of the main metal casing. Note: In some cases a cicuit board covers these screws. This can be removed - ribbon cables can be removed by firmly pulling them out of their sockets. 5: Turn the unit over so you are looking down at the top of the drive - you will see a small (usually blue coloured) lens. Dip a cotton bud in a small amount of Isopropyl alcohol and very gently clean the lens. The lens is on a lightly sprung mounting so will move when you clean it - be careful not to press too hard. There is no need to dry the lens as the alcohol will quickly evaporate and leave no residue. 6: Reassemble the drive ensuring all internal robbon cables are correctly and firmly inserted back into their sockets. 7: Install the drive back into the PC and reconnect the IDE, power and sound cables. Don't be frightened to try this - it works for me every time and, after all, the drive isn't working so you have nothing to lose by giving it a go.

Posted on May 21, 2007

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I replaced 2 times the CD-DVD drive combo Teac dw224e from my toshiba. By experince i develop a way to throubleshoot the Teac dw224e.
If the computer detects the drive (showed in MY COMPUTER), but it can not detect any disk inside (right Click on the Drive Icon, In properties it shows that the media is empty).
Do the following. Eject any cd, dvd indide. Put it again in the drive. If you hear the motor running ,and the lens head moving trying to read, but still you can not access the drive. May be the lens is dirty.

But if you put the cd or DVD, and nothing happen, then the motor is damage or something in the circuit is broken.
Now, if the computer can not detect the drive, then it is broken or the the device is not installed.

Posted on Feb 04, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I don't know if this will work for everybody but it worked for me. It turns out I have been using the wrong drive all this time. I always thought the upper drive was the one to install new programs, it is the CD/DVD RW drive, and funny thing is it worked for a lot of installations. Well, after removing this drive and taking it apart to clean the blue lens, nothing changed, still wouldn't read many disks. So then I went to the device manager and uninstalled this drive and did a restart. Windows reinstalled the drive, and again, nothing. So as a last resort i thought, let's try the DVD ROM drive, which is second from the top. Presto, everything now works perfectly, I'm going to be up all night installing all the games I bought that wouldn't load. This is like a gift from heaven, and by doing a search on ASK and entering in the search CD?DVD drive won't read disk, I located this site, which led me to solving the problem. I hope this helps some people out there, because it was a very frustrating problem! It's like Christmas all the software that just became 'good'. BINGO!

Posted on Sep 26, 2008

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

  • Contributor
  • 1 Answer

My cd is not opening some of the pictures which i stored in it a year back..How to solve the problem..

Posted on Sep 11, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had the same problem....some games were red while others where no reading....I used a lens Cleaner cd...this solved the problem..

Posted on Jan 29, 2009

Some one help my cd/dvd rom works just okay the day before but now my cpu can't read any disc.i tried the device manager but it won't work!!!!!!some one please help!!!!!

Posted on Sep 22, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 67 Answers

Some toshiba's use a dvd drive that is set to master..

most laptop drives are not!

Posted on Apr 04, 2009

1 Suggested Answer


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My CD/DVD drive is not reading Rosetta Stone - Espanol Edition. It stars and spins, but then stops. OS: Vista SP2 Disk Drive: Unknown RAM: 3 GB - DDR2

Try playing a music CD to see if it works. Then try playing a DVD ( a DVD movie ) and see if that works. If the CD works and the DVD doesn't then your CD/DVD drive is probably the problem and needs to be replaced.

Jun 24, 2011 | Dell XPS 410 PC Desktop

1 Answer

I have a PS3 bought 3 years ago. Tried to play a DVD this week end and heard a strange mecanic noise. The PS3 does not recognise DVD anymore. Icon doesn't appear. I cleaned the ventilation but nothing...

have you tried buying a cd/dvd cleaner . its like a cd/dvd w tiny little brushes that clean the lens. try that. if that doesnt work I would say the laser/lens s burning or burnt out

May 09, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

How to install company of hero to my pc

To install this game follow these steps.
1. Put the CD/DVD in your computer (If you have a DVD version of the game and no DVD drive it won't work.) 2. The disk should be read and you can click on the autoplay/install option. If this doesn't happen go to my computer and double click the cd drive with the game icon on it. 3. Click install and follow the on screen instructions. You will need a CD key which is provided in the game case and it is usually located on the back of the instruction manual.
Hope this helps. Robert

May 05, 2011 | Computers & Internet

1 Answer

My CD Player for a [Compaq] Presario V3000 hasn't been working. It worked fine less than a year ago, then it stopped working. My Computer doesn't show the CD icon any longer, not even Device Manager seems...

It will cost about $30 to buy a brand-new CD/DVD reader/writer.
Any computer-store technician can easily "manually" open your current drive, and remove the CD/DVD media.

Dec 14, 2010 | Compaq (120192-B21) CD-ROM Drive

2 Answers

Laptop Optiarc DVD RW AD 7530 B is not reading CD or DVD media. 1.DVD icon displayed in My Computer. 2.When I insert DVD or Cd in the drive,Green light flashes and tries to read the nedia and goes off...

Laptop Optiarc DVD RW AD 7530 B is not reading CD or DVD media.

1.DVD icon displayed in My Computer.
2.When I insert DVD or Cd in the drive,Green light flashes and tries to read the nedia and goes off within few seconds.
3.DVD drive in My Computer when clicked shows empty folder
4.Uninstalled DVD drivers in Device Manager and let windows find it on reboot
5.Issue still persists.
6.Right now external DVD RW works perfect.

Please help

Oct 29, 2009 | Sony NEC Optiarc AD-7530B 8x DVD?±RW DL...

1 Answer

CD drive is not detected or recognized

i think your cd/dvd drvive's lence has problem, can u chk it in any other machie.

Jul 15, 2009 | Computers & Internet

1 Answer

Acer 4520 cd/dvd driver problem

Try to use another DVD. you told you tried you old DVD from your toshiba. maybe is not compatible.. try in another.. then use your DVD in another laptop if the same from problem.check your board and DVD connection...if this under warranty bring to warranty..

if in Bios also can not detect this is hardware problem...

May 28, 2009 | Acer (91.42R37.001) CD-RW/DVD-ROM (Combo)...

1 Answer

Inserting any cd or dvd into drive fails to activate,no indication on dvd drive icon in computer window ,drive was working two days ago

Try this:

Point your mouse to the dvd drive icon on My Computer. Right click, select explore. If it can view the disk. Autorun is been disable.

If not check dvd drive cable for loose connection or reseat it. If it doesn't help, maybe its needs a replacement.

Apr 03, 2009 | Acer Aspire M3201 Phenom X3 8650 PC...

1 Answer

Wont detect blank dvds

It could be the media. What brand are you using?

Mar 16, 2009 | Sony Computers & Internet

1 Answer

LG GWA-4082N DVD RW Dual Layer Burner

You need to check if somehow you enabled a zone protection ,,,
Also try to
1.clean the lens
2.Reinstal drivers (find them in my computer right click properties device manager)
3. Use some other burning softvare i sugest Ashampoo burning studio...

May 27, 2008 | LG Computers & Internet

Not finding what you are looking for?
Teac (DW-224EA-AM6) CD-RW/DVD-ROM (Combo) Burner Logo

8,643 people viewed this question

Ask a Question

Usually answered in minutes!

Top Teac Computers & Internet Experts


Level 3 Expert

13434 Answers


Level 3 Expert

8081 Answers

Alun Cox

Level 3 Expert

2679 Answers

Are you a Teac Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides