SanDisk Sansa e260 MP3 Player Logo
Michelle Jay Posted on Mar 21, 2007
Answered by a Fixya Expert

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My menu screen won't show...

Everything was working fine at first but now whenever I turn it on, it shows the "Sandisk" trademark, goes white and goes back to the trademark. It does this until the battery runs out. I don't know what to do. Do I have to get a new one or is there a way that I can restart it?

  • Michelle Jay Mar 21, 2007

    I even installed the firmware thing. It still does the same thing. What should I do now?

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1 Answer

ThaMp3Doctor

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  • Master 8,597 Answers
  • Posted on May 24, 2008
ThaMp3Doctor
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Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

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