When you turn on the Tv the top half of the screen has these wave on the screen and center half reads "Please wait" then the "Please wait" starts getting dimmer and the sound comes on and the top half of the screen shows a picture, which is about a 1/4 of an inch. the rest of the screen has the waves. Any ideas.
SOURCE: my 26 inch insignia has sound but black picture
Hi freelingtrapt,
I am happy to help, we need to check the backlight inverter.
If you see an image you have a bad inverter, you should be able to replace it yourself. I can walk you through in chat. Let me know your findings. Lone99star
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/jason_77a19afa8d604dee
SOURCE: Insignia TV suddenly no sound
Go into the SOUND section of the menu. Find the TV Speaker out option and make sure its on.
Make sure the VOLUME is not set to zero !!
SOURCE: I have a 37 inch Insignia flat screen tv. This
This unit needs to be tested in a service center because it has problems with the operation of the video card. This could be caused by a loss of voltage supplying the video card from the power supply card. Or a failure on the video card itself. You can purchase parts for unit from Best Buy Parts at !-888-237-8289 and get customer service at 1-877-467-8289. You should get an estimate from the service center, That should tell you which parts are bad and then you can proceed from there. If the prices seem too high for parts and labor from the service center, try buying the parts yourself and have them install them for you. You should try to check the prices on the parts , just to make sure you are getting a fair deal.You can do this by getting the part numbers, you should ask the service center to provide the part numbers needed if they need to replace the power supply board or video board and with your model number of television check out the prices and availability at the Best Buy Parts website.Of course if the television is still under warranty send it in for warranty service. Hope this helps you with your problem.
SOURCE: Insignia 27" lcd tv vertical colored lines across screen.
This television, appears to have had a failure in the mainboard. This is the board that controls the video functions and sound functions. The unit should be taken or sent in to a service center for testing and servicing. The service center will have all the correct service information to determine the problem for you. You can call Insignia customer support at this telephone number 1-877-467-4289. You can also got to the customer support website at www.insignia-products.com. Go to the support section and ask them for help on how to get service for your television. I hope this information helps you with your problem.
SOURCE: No picture, no sound, does light the insignia sign. Why?
In about 90% of the time the power supply is defective if the TV fails to power ON.
I repair these power supplies, if you need further assistance write to [email protected]
·Stand within operating range of the Insignia TV, then aim the remote at the TV's receiver and press the "Lock" button on the remote control.
· Aim the remote at the TV and press the channel buttons to make sure the TV is unlocked. When the TV is locked, it shows a black screen and does not allow you to view anything else. If the screen remains black, press the "Lock" button again. If this doesn't work, change the batteries in the remote and start over at step
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