Iomega 1TB HDD eSATA 3 GbitsUSB 2 Logo
Posted on Aug 03, 2012
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What is wrong with the files?

When I connect the hard drive to my computer everything seems to work ok, but when I try to open or transfer my files it says that they are either damaged or not available. Also a message saying CRC-problem pops up. It does not work trying to search the unit for any problems, nor does it work to defrag it. What is the problem and how do I solve it without any major costs?

1 Answer

Brian Sullivan

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  • Iomega Master 27,725 Answers
  • Posted on Aug 04, 2012
Brian Sullivan
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Joined: Jul 19, 2010
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This error message could be generated by any of the below reasons.

  1. During the transmission of the file it became corrupt or bad
  2. The file was sent inappropriately
  3. The device being opened from is bad or contains errors
  4. The file itself is bad or the program attempting to open the file is bad.
Solution

Network / Modem transmission issues

If you are attempting to open the file from a network / modem it is likely the network either is encountering collisions or other errors during the data transmission. Note: if the file is being sent through a session such as FTP or Telnet it is possible that it may not be sent properly. If the file is a text file, the file must be sent as either ASCII or TEXT mode. If, however, the file is a program or non-text file, it must be sent as a Binary file.

  • Re-send the file.
  • Try Alternate method of sending the file.
  • Verify the file was sent properly (ASCII / TEXT / Binary)
  • Verify with Network Administrator that the network is not experiencing issues.

Removable media issues

If the file is attempting to be opened from a removable media such as a Zip disk / Floppy diskette it is possible data corruption is being encountered on the diskette itself or when coming from the removable media.

  • Try an alternate diskette or media

CD issues

If the file is being opened from a CD-ROM it is possible the CD is dirty or scratched causing read errors. If the CD was burned it is possible that it was burned improperly.

  • Clean the CD-ROM
  • Re-burn the software

File is bad or program attempting to open the file is bad

Finally, if the file is being opened from the hard disk drive or other media, it is likely that the file is corrupted or the program opening the file is corrupted.

  • Download the file again.
  • Reinstall the program being used to open the file
  • Open with a different program
  • If the file is on the hard disk drive, run scandisk / defrag
Assume the file is bad and cannot be recovered

hope this helps

5 Related Answers

Anonymous

  • 73 Answers
  • Posted on Feb 07, 2009

SOURCE: Will not back up - says 'Invalid drive specification'

Did you add another drive to that computer? it sounds like the hard drive has taken on a different drive letter and you have a program that has the drive letter specified. check to make sure the drives letter didnt change.

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Anonymous

  • 1 Answer
  • Posted on Feb 08, 2009

SOURCE: IOMEGA eGo portable hard drive won't copy files from mac

Format your hardrive for Mac OS:
Go to Disk Utilities under the go menu in your finder. Select the external drive and click on the erase tab. Clikc erase again and it formats the drive. You can now copy files onto the drive.

Crankstart

Chris

  • 696 Answers
  • Posted on May 20, 2009

SOURCE: My computer doesn't recognize my external hard drive

Hi Trajan & Cossrock,

Both may be as simple as stopping in at the local computer store and buying a new enclosure to move the drive into, however in Trajans case if the drives were working as a stripe set yours will likely need more in depth help.

So Cossrock, pop into your local computer store and have them test the AC adapter, it may simply need replacing, if not then try moving the drive to a new enclosure. If that doesn't work then you will need the help of a Data Recovery Expert and I can point you in the right direction, just comment back here and let me know how you made out.

Trajan, if your NAS box was simply running two drives seperately you should be able to move them into seperate cases or another dual drive case similar to Cossrocks solution, however if they are RAIDed you will likely need more assistance, please check and comment back if they are in RAID format. Also even if they are not in RAID many NAS boxes use a Linux OS and therefor a Linux format on the drive, if this is the case comment back and I will get you a link to a Linux file format driver but please include your OS Wndows Vista/XP/2000, Mac, Linux etc.

Well folks hope this helps you both out and like I said comment back with an update if you run into trouble and I will keep helping on the next steps.


Chris

Anonymous

  • 1043 Answers
  • Posted on Jul 10, 2009

SOURCE: computer doesnt read the external hard drive anymore

It sounds like the hard drive head crashed when you pulled the power plug. Unfortunately if you can't get drive to be recognized, you won't even be able to run any diagnostics. You will have to take the drive to an authorized repair shop who will have to check the electronics to see if the head will respond. Unless you have data on your drive that you absolutely need, you will probably save a lot of money by replacing rather than repairing the drive.

Anonymous

  • 1 Answer
  • Posted on Dec 07, 2009

SOURCE: I need your help to solve my problems with an

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