Question about Kenmore 54362 / 54364 / 54369 Side by Side Refrigerator

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Water filter not working

We have a Kenmore side by side #54369. The water/ice stopped working and we replaced the filter thinking this was the problem. Still not working - when we went to pop the filter out again it exploded out with pressure. The water is going into the filter but not out again. The fridge is about a year old. Thank you!

Posted by Colleen Manning on

  • Colleen Manning Mar 29, 2007

    That did the trick - I defrosted the fridge for about 6 hours and then it started working again! Thank you!



1 Answer


Freezer too cold, tube in door frozen. This happens to my freezer when my children turn the freezer temp too low.

Posted on Mar 20, 2007


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Kenmore sidebyside no water or ice replaced valve and icemaker still nothing

The first thing I woulb check is the water filter itself. Water comes into the machine via the water valve, and from the valve it goes to the filter and the to its respective area, dispensor or ice maker. It's a very rare case that both the ice maker and water in the door stop working at the same time other than the filter being bad,

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did you check the resevoir in the fresh food section it may be frozen. There is also a possibility that this refrigerator has a dual valve one sends water to the ice maker the other to the water dispenser it may be bad. I tried to look it up but the model number listed would not come up I think you are missing numbers best to get a complete model number from the refrigerator not the manual.

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