I wish to have an internet connection but I got a problem with the modem of my Toshiba laptop, I need to run a driver because it shows in the 'device manager' that it is deactivated. The system will not recognize the drivers I have (Toshiba Recovery & Applications/Drivers). The OS was upgraded from Windows XP Home Edition to Windows XP professional edition Service Pack 2. Please help me!!
You shhould be able to right click on it in device manager and select enable, or press F2 or Del on boot up and enter the bios and look in the menu for your modem and select enable. If non of above work, right click again on your medem in device manager and select delete. Restart the laptop and let windows find your modem and it should automatically install the driver, if not when the option window pops up to manually install driver, point windows to the cdrom that the drivers are located on.
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