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Re: the color ink
If you use compatible inks, please make sure you have removed any tape that covers the vents. If the tape is not removed the air can not get in and thus the ink can not get out.
If you are using genuine carts you can try the following manual cleaning method.
You can do a manual cleaning using some kitchen paper and a little solvent and a small plastic bag.
The first thing we need to do is get the head away from its parking position. Switch on the machine and when the head has moved away from its park position, remove the power lead.
With the top of the machine open, you should be able to move the print head carriage by hand.
Look to the right where the head carriage is normally parked and you should see the pump cap area. It will be a black looking spongy pad covered in ink.
Now take a piece of kitchen paper and fold it over a couple times to make a pad approx 3"x1". Now lay this pad over the top of the pump cap and fold the left edge down toward the base of the machine as in image one (the tissue is the yellow bit in the image)
Now take a syringe or similar and put some solvent into it. The solvent I use is JR Ink Jet Cartridge flush as seen on ebay and the like. If you have any ammoniated window cleaner like Windex you can use this. Put the solvent onto the tissue making it quite damp, but not totally soaked.
Manually move the print head GENTLY back to its park position. The pump cap will try to raise up to meet the bottom of the print head as you move it back. Be careful no to force it or you may break something.
What we are trying to do is bring the solvent dampened pad into contact with the print head. Once located, leave the pad for 5 or 10 minutes whilst the solvent does its trick.
Now move the head away from park - again being gentle. You should now see the pad is a horrible black lump of mush. Pick it out and put it in the plastic bag ? where a glove or use tweezers or pliers.
Repeat the process again but this time let it to soak for just about 1 minute. You should now see the individual ink colours soaking into the pad. If the pad is still black, repeat the process a couple more times.
Once you have some evidence of the individual colours you can run a head clean via the driver or printer control panel.
Then print a nozzle check sheet and if all has gone according to plan you should have a full complement of lines.
This method is applicable ONLY for loss of a few lines on the nozzle check sheet. If you have loss of all the lines in a single or multiple colours, you need to investigate further. It is possible that the pump has failed, the pipes are clogged or something else is causing the problem.
If that does not sort it out, tru using a syringe to put a couple of drops of solvent onto the wick. Its the black plastic spike that stick up and goes into the bottom of the ink cart when it is installed. Put a cupole of drops in, put the cart back in and leave it fpr about 10 minutes. The re-try a head clean using the driver/status monitor.
If the above has NO effect it could be that the tube running from the pump cap has the moulding problem and is allowing air in, or is split. you can contact me about this via this thread.
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Simple problem that print head cleaning will typically not fix. The black ink is pigment based so it tends to form more stubborn clogs. Just remove the print head and if you have a steamer hit the black printhead nozzles with some pressured steam. If not available, soak the surface of the printhead in shallow hot water (try not to get the contact wet or be sure to dry them if you do). You can tell if the printhead nozzles are open by folding a section of wet paper towel like 5-10 layers and then soak it, press the printhead surface up and down lightly on the wet paper towel and if the nozzles are open you will see some ink pulse in the black port screen (the colors will also pulse from the pressure of the liquid under the printhead). It's easier than it sounds so give it a try. I've saved 100s of Canon printheads this way.
Note: if you have a really dried out head, you sometimes have to soak from the top inlet ports and the bottom nozzle surface to clear, but unlikely in you case since you had a black cartridge installed with ink in it (this keeps the top port from drying).
To fix the problem you have to check if there is enough ink for all the three colors and the black colors. Run the printer utility such as nozzle cleaning, printer head alignment, check the tip of the cartridge using a tissue paper if all colors appears when you touch the tip. If one color is missing continue to run the cleaning methods until all the color are visible.
I would suspect your inkjets are blocked Black and blue =purple so the other colors are blocked up Use the nozzle cleaning function to try and remove the clog Run nozzle check after cleaning mode till all colors print correctly
Please check the nozzle check If all nozzle check ok........ you mean that your printer is ok. You have settings your photoshop color setting profile. Go to color settings from file or edit menu Select the profile "US Prepress default" Mark the advance mode. And check your color print Thanks
I had a similar problem. Pages in blue, but nozzle check in black. Tried what you tried. Changed the ink ($). Still no change. Then tried the maintenance option to clean the bottom plate. And now it is working. Go figure.
Dear kalium, First, check ink level information in printer status monitor windows. Does message ink low appear in status monitor?. It could be the cyan ink has run out. Please replace the cartridge with new one
Go to this link. Type "print nozzle test" in the search box and click Search. Perform a nozzle test, and if the colors match what are on the instructions, your print head and inks are OK.
(1) If the print head and inks check out OK, type "wrong colors on print" in the search box, and you will see several troubleshooting steps you can try.
(2) If the nozzle test colors are off, confirm that you are using BCI-6 inks for all three colors and the small black tank. You should only have a BCI-3 tank in the large black position. If you have all the correct inks, your machine probably needs to be serviced/ repaired.