Why am I getting a "need to prime" message. I have low water flow when I open the hot water/steam valve to prime the machine as per the user guide.
HI
The problem you have is, there is a restriction in the intake of your flow meter. It usually is a piece of coffee that fell into you water receptacle when you had the water tank off. Then you filled the bean hopper and the chip of coffee fell in the receptacle, and then you replaced your water tank and that let the chip flow to your flow meter and now you have a slight flow of water and you always get the ventilate message.
You need to remove the flow meter (in the back bottom of the machine, attached to the tube that goes to the receptacle) and clean the intake side, and then remember "When you are working on either the beans or water, make sure that the other one is covered".
same problem and running the water through it is not working :(
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