Brother IntelliFAX 2800 Laser Fax Logo
Andre Boudreau Posted on Mar 19, 2007
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No printing since I took a part the fax for repair, there is no print possible, the page as a grey back backgroud, I verified all connection wired and the connecting pin for ground on drun unit. Can't find the problem do you have a solution for me thank you

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  • Posted on Aug 02, 2007
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Joined: Jul 31, 2007
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A common reason for background shading is a low toner. Install a new genuine brother toner. If you have already loaded a generic toner in the drum unit, it is too late. You have damaged the drum asm. You can still buy a new 2800 with new supplies for just a little more than a new drum asm. Did you have the grey baqckground before you worked on it?

I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

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The most common reason that laserjet's get grey background print-outs is that the toner cartridge's drum has gone bad. I have seen it many, many times on new and old cartridges and the only way to fix it is to buy a new toner cartridge. Sorry for the bad news.
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Find out how is the printer connected with the fax line.

Note:- Line 1 at the back of the printer should be connected directly to the wall jack of phone line.

Now Follow the instrcution below.
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If you do not receive a return fax within 5-7 minutes, there may be a problem with the setup of your fax machine. Note:-The most common cause of failure is that the fax number set in the Fax Header on the machine does not match the number of the phone line connected to the fax. Also, ensure that the fax header contains the full 10-digit telephone number of the fax machine, including the area code.
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well that u can use the following methhod in repairing it
firstly make sure there is enough ink in your printer
Aslo make sure ur printer is connected to ur desire colour by clicking on the printer and faxes folder then right click on your printer go to properties and advance setting where u will see options for different probs. click on black and white if it is a coloured printer or blue and so onnnnnnnnnnn
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It is the fuser at rear giving you grief! The upper heat roller has a teflon coating that wears away allowing toner to stick to roller and smudgin prints as they pass threw it. The fix is to replace fuser assembly, take to brother dealer to fix.

You can prove it to yourself by timing the print to stop mid way threw machine then remove print cartridge and look at paper, you should see a image is good untill it hits the fuser,( pre fused image "rubs off" paper.) If you have changed drum and toner thats all it can be. They all do it in time.

Fuser is hot bit at rear, pull out drum and look in the back with a small torch you will see upper heat roller is worn, guestimation $90 for fuser plus labour to fit.
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