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Make sure u are not under loading the washer with just one or two items and that the load is fairly balanced or else the machine will not go into high speed spin as to not go completely off balance and walk across your floor if that doesnt fix it you might need a new ccu or motor control board probably the second one and make sure u are using HE detergent and not too much because suds will lock the pump up which will not spin with water in the unit
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Careful of overloading the front-loading washers. Too much of this will result in the bearings in the drum to go bad. When this happens, the rpms on the drum slow down due to belt slack. You can only see this with the back off of the unit and in the middle of the cycle. They do not sell replacement bearings...you'll have to buy the whole drum (bearings pressed inside) and for 1/2 the cost of a new washer. I hate front-loaders. I'll never buy one again.