Magellan 700 "freezing"

Okyboky, Once you turn on your unit, the Magellan splash screen or animation is produced from the flash memory. To my experience anything past that is dependent on the hard drive. So, your unit is freezing up as soon as the user menu is displayed without any response to pressing keys or touch screen right? Have you tried (at the user menu) pressing "-" key and the repeat button (on top of unit) to enter the "secret" menu? if you can do that, then select reset user data. That seems to fix numerous problems. If you absolutely can't get past that screen, or get any type of sign of intelligence from it then your hard drive is either corrupt/damaged or you could just have a cable not secured. If the above doesn't work, and you don't plan on sending it in for repairs, then open it up and make sure the cable from the Hard drive to the main board (large board) are fastened. Of course, being grounded would be helpful in this situation and also be careful when you first open up the unit as the RF cable needs to be unplugged before seperating the two sides (front/back). Good luck and let me know how it turns out. -Daniel