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Question about Sony Cyber-Shot DSC-T33 Digital Camera

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"Turn the power off and on again" error message

Recently when I turn on my camera it beeps multiple times and I get the following error "Turn the power off and on again". I do this and the error message is still a constant. I am able to view pictures but the camera's lens doesn't open and this error stays up when in picture and video mode. I removed the SD card and battery and reseated them. Please help!!!!! Thanks-

Posted by Hans Augenstein on

  • 1 more comment 
  • Hans Augenstein Mar 20, 2007

    Where do I take this to get this fixed?

  • Anonymous Mar 20, 2014

    When I turned the camera on, the lens would move in and out a few times, then the screen would show "turn camera off, then turn on again. I would, and would get the same thing. Now I just get a blank screen. I can, however, still view the pictures I had already taken

  • Anonymous Mar 31, 2014

    after i removed the sd card my canon cam are ok i downloaded my pictures to my laptop and then after i transfer all i insert again the sd card to my cam ang i open it its says lens error will shut down automatically.

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Anonymous

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I just had the same problem and I didn't know what to do and I found this post it was somewhat helpful. After I read this I disassembled the camera and I pulled out the lens cover up a bit its held by this white plastic inside be careful not to pull to hard because it looks like it could break easily. After I got the lens cover a little bit above the lens itself I powered it up and the lens MOVED! I tested it again and it worked. So I placed the lens cover back over the lens. And it all back together. It was a really quick fix it took me less than 10 minutes. I hope this is helpful to anyone that gets "Turn off the power off and on again" error.

Posted on May 01, 2007

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You probably have a defective lens assy. When turned on lens has to move to certain position but because of broken gear or some mechanical problem it can not perform that funtion. Remedy is to disassemble the lens assy and repair the problem. Many time the whole lens assy are replace to repair the problem. normal repair charges for this kind problem is $125-200 in US depending on parts use.

Posted on Mar 19, 2007

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Error message "turn power off and on again" I did this and it did not work.

From: http://www.sony-asia.com/support/faq/303088


Performing a manual power reset (If your camera does not have reset button and initialize function)
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  2. Remove the battery pack.
  3. Remove the button-sized lithium battery.
  4. Allow the camera to remain without power for 30 seconds.
  5. Reinsert the button-sized lithium battery.
  6. Reinsert the battery pack.
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This type of problem can be caused by either a lens issue, or power problem. The following web blogs delineates things you can try to get the camera working again. They say about 50% of the time they can be fixed trying their suggestions:
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
If none of those things helps, try these steps:
http://camerarepair.blogspot.com/2007/11/simple-fix-for-dead-cameras-that-wont.html
If the camera still doesn't work, you can take it in to a local repair shop, but get an estimate first. Repair can be high, and justify just going ahead and buying a new one.
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I'm sorry that the camera display the eror: turn the power off and on again. If turning the power on and off again does not resolve the error message, try doing a power reset. Refer the URL for the information to reset a Cyber-shot® digital still camera back to original factory settings:

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C265373

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Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa.

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Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

?· Turn off the camera.

?· Remove the battery pack.

?· Press and hold the power button for 30 seconds.

?· Allow the camera to remain without power for 60 seconds.

?· Reinsert the battery pack.

?· Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


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