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Fix a tomtom

Connectd tomtom to my computer then tried to switch it on all I get is a white screen saying please wait in 6 differnt languages. Please help as its only been used once.

Posted by Geraint Williams on

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Anonymous

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  • 7 Answers

Turn the tomtom on, and then press the reset button on the bottom of the unit with a paperclip. After the reset turn off the unit and then turn it back on. Make sure you have not dislodged the sd card from the unit.

Posted on May 17, 2007

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Anonymous

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I encountered the same problem too. Here's what you'll need to do. (FOR PC USER"S ONLY) Plug your tom tom until your computer recognizes the device.
1.)Go to "My Computer" and open your device "Tom tom". Look for your Maps folder it should say USA and CANADA and try not to forget other maps if any. Drag the folder to your desktop or copy it to your desktop
2.)Go to "My Computer"again and right-click your device "Tom tom" then go to format. (Attention) MAKE SURE TO DO A FULL FORMAT NOT A QUICK FORMAT!!! it should say FAT32. This should wipe out all the contents of your Tom tom.
3.)Go to "My computer" and open your device "Tom tom" and drag the USA and Canada map into "Tom tom" or copy the maps to "Tom tom".
4.) open Tom tom home and do your upgrades and install voices,routes and the other stuff. Disconnect the device and it should reboot itself, you will see the white screen for a brief second and the device should start normally. Good luck hope this helps. -Brizzo-

Posted on Nov 14, 2007

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Related Questions:

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How can I make my tomtom find local places I want?

I hope you have TomTom home installed on your computer. If you already have it, then it is pretty simple. Else, follow this procedure. 1. Connect the USB cable to the TomTom. (connecting this end is difficult, so connect this end before you power on. In fact, this is the only part I hate about a TomTom) 2. Switch on the TomTom. 3. Turn your computer on. Once the booting of the computer is finished, 4. Connect the other end of the USB cable to your computer (note Tom should be on at this point of time) 5. wait a few seconds. 6. You computer will first install Tom and then ask you whether you want to install TomTom home software. say yes and complete installation. (just follow the screen prompts) 7. Create a login (register) and password. If you have already have all this done earlier. follow this procedure. Connect tom to your computer open TomTom home software. wait till it update and settle to the Tomtom home home interface page. It will say manage your Tom the easy way here on top. And you will see a few buttons with: Add map, Add traffic, voices, safety camera etc. click on Add traffic, voices, safety camera button. On the page that opens, Click on Point of interest button. On the next page that opens, you will see a list of POIs. The easy way to find what you want here is to use the box next to search. Type in Home depot and click on search. You will see list of Home depot locations. I guess you are looking for Canada home depot locations. If yes, scroll down to Home depot Canada. select it and click add. Wait till that information is added to your Tom. once finished close Tom home software and safely remove your Tom from computer. Switch off Tom. switch on Tom. Search for Home depot in your POI list. This time around you will see you get one that is closer to you provided the latitude / longitude information is there in the list you downloaded. Most chances are that it will be there.
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When TomTom is switched on a white cross on a red background flashes all the time This is after being on tomtom home.

Try to update your tomtom software. would this white cross mean that you have reached your destination? Can you post me the model of your tomtom that would be very helpful
Sep 30, 2008 • Tomtom GPS
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I have a tomtom one europe 22 have a flashing white x in a red o

Usually an X on the screen indicates that your GPS (navigation) software is no good (corrupted, etc.).
If TomTom support is not able / willing to help you to download and install the navigation software, you're likely out of luck. If you are able to re-install the navigation software (& map) and you are still getting the X on the screen (of your TomTom device), it may mean that the (storage) memory on the TomTom device is faulty. You can try to connect your GPS to your computer and see if you can "repair" the TomTom (storage) memory (disk). That would usually just block off the bad areas, so that it will not be used. Then try downloading and installing the software and the map again.
Oct 19, 2017 • Tomtom GPS
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Try resetting the unit. Little black button labeled reset on bottom.
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I am not saying this is your problem, but I have had several TomTom 125's lately that do the same thing. It seems that the ram is faulty and as far as I know there is no fix.
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White Screen

The "White Screen of Death" was a problem plaguing the TomTom One V3 about a year ago. This was brought up in another FixYa thread here- http://www.fixya.com/support/t192218-blank_white_screen

As the solution suggests, call the manufacturer and you can easily have it fixed/replaced
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After inserting a 1 gig sd card and copying the relevant software across using tomtom home, the unit switches on then goes to a screen that says please wait in about 5 different languages and an egg timer,...

delete everything on the card with windows i.e. double click on my computer select whatever drive letter it has asigned to the memory card in your TomTom unit, then select all and delete. Then restart TomTom home copy relevant software across or use the backup facility and everything worked just fine.
Jul 31, 2008 • Tomtom GPS
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Its more than likely that your NEW SD card is faulty. First thing i suggest is you try another card. Then recopy everything off your old card and then recopy the western erope map also.
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alrighty. i tried to download some voices for it. go to my computer, voices. (or whatever you downloaded) look for the recovered fragment files. Delete them . that helped with my tom tom 1
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