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Usually a result of a lens jam or some dirt/debris/sand getting into the lens mechanism. Not much you can really do about it except to have the lens replaced. There are some ideas to temporarily fix the problem, but it will probably happen again. If you suspect dirt/debris or jams were not the cause then maybe the lens just needs to be reseated.. just gently tap the side of the lens with a pencil and keep your fingers crossed
this usually happens when lens are stuck, the reason for this is duct, could be the camera has dropped down, or the gears are jammed, now to make it work, while switching your camera on, try to tap very gently, near the lens, should make it shake in prior to make lens come out from jammed position, try this several times...it should work, if it does not, then take it to qualified service tech
Try to remove the battery with the camera in "OFF" then reinstall the battery (make sure the camera is off) and set your top right dial to the "P" (Pict position). Make sure the switch to the lower right front of the lens mount is set in AF. The n power the camera body back on. This should resolve the problem.
If not there may be a foreign material jamming the mirror.
I have the same camera, and had the same problem. Make sure the camera is switched off. Then take 2 hard pieces of plastic with sharp ends. Carefully try & jam the outer ring with one, and try turning the converter with the other. I used a mini screwdriver, and left some marks on my camera. Thats why I recomend using plastic of some kind.
When you use the converter, switch off the battery saver in the camera. That way the converter won't jam again, as the camera won't switch off automatically. There is also a programme in the menu that is used for converters and external lenses. It also prevents the lens from retracting completely.
Hope I have helped you.
sand in the mechanism? Or other kind of wearout...
If the lens cover does not open completely due to some mechanical problem, the camera will not work (there are switches to detect cover full open and full closed).
Probably needs some repair, cleaning or replacing the cover gears