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I bought a gateway W340UA Laptop computer that had a anti-malware system installed and it came with a virus, now its asking for a user-name and password to log on to the windows website. Is there a

This computer is completely locked up now and won't let me get passed the user-name and password section.

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Pherryjames

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  • 112 Answers

Password Reset Disk can reset forgotten computer password, if you have not it, you can use Smartkey Windows Password Recovery to create a password reset disk, and you can see the detail direction from http://www.recoverlostpassword.com/products/windowspasswordrecovery.html

Posted on Aug 01, 2012

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5 Related Answers

Pyrhyc

Ryan Rogers

  • 2028 Answers

SOURCE: Heya Laptop

Reload the operating system, if you have any hangups during or after installation, it's a hard drive failure.

Posted on Jun 24, 2008

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acdr

kishor khatri

  • 1913 Answers

SOURCE: my computer starts up it logs off straight away

ok
when u power up the computer press F8 key then u see safe mode then enter in safe mode.
then uninstall norton from it

Posted on Mar 21, 2009

Anonymous

  • 192 Answers

SOURCE: touchpad won't work: due to virus?

go to the HP website and redown load the driver for the mini1000 notebook touch pad. chances are the driver is just corrupt.
safe mode uses just generic drivers.

Posted on Jan 03, 2010

Anonymous

  • 91 Answers

SOURCE: i av bought a second hand laptop it as a use pass

log on with administrator to open with administrator hold the ctrl+alt and press delete button 2 times a window will pop-up write administrator in user name field and enter and if it has password type the password and enter >go to control panel>click on user account and delete all the user. Accept the user you want> also go to the option change the user log off and check both the square will help you

Posted on May 03, 2010

Anonymous

  • 6 Answers

SOURCE: Logging in problems

Download minipe, put it on an usb stick, go in the bios by pressing del or f2 when your laptop just starts booting and change the boot sequence to usb first, when in minipe at the harddisk part press on chkdsk.

Posted on Jun 29, 2010

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If you don't have a Anti Virus on your computer your asking for trouble. Most likely it came with Anti Virus, is it Current? Up-to-date? The best security is a informed/aware computer user. That said, a Good Anti Virus and Anti Malware can't hurt. When your Laptop isn't in use, turn in off. Unplug.

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How to fix gateway on my computer it block continuily


You probably have some viruses and malware messing with you.

Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below.

Download, Install and Run Malwarebytes Anti-Malware:
http://majorgeeks.com/download.php?det=5756
When Installing choose the non-pro version.

Download, Unzip, Install and Run TDSSKiller:
http://majorgeeks.com/Kaspersky_TDSSKiller_d6895.html

Download, Install and Run Super Anti-Spyware:
http://majorgeeks.com/SUPERAntiSpyware_d5116.html

If you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:
http://majorgeeks.com/Avira_AntiVir_Personal_-_FREE_Antivirus_d955.html
Make sure to select ALL of the "threat categories" when you install or configure Avira...

You should be in pretty good shape if you run and install all of these programs.

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You might have some viruses and malware.

Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below..

Download, Install and Run Malwarebytes Anti-Malware:
http://majorgeeks.com/download.php?det=5756
When Installing choose the non-pro version.

Download, Unzip, Install and Run TDSSKiller:
http://majorgeeks.com/Kaspersky_TDSSKiller_d6895.html

Download, Install and Run Super Anti-Spyware:
http://majorgeeks.com/SUPERAntiSpyware_d5116.html

If you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:
http://majorgeeks.com/Avira_AntiVir_Personal_-_FREE_Antivirus_d955.html
Make sure to select ALL of the "threat categories" when you install or configure Avira...

You should be in pretty good shape if you run and install all of these programs.

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Commputer gone back to factory settings will not accept my user name or password


You might have some viruses and malware....

Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below.

Download, Install and Run Malwarebytes Anti-Malware:
http://majorgeeks.com/download.php?det=5756
When Installing choose the non-pro version.

Download, Unzip, Install and Run TDSSKiller:
http://majorgeeks.com/Kaspersky_TDSSKiller_d6895.html

Download, Install and Run Super Anti-Spyware:
http://majorgeeks.com/SUPERAntiSpyware_d5116.html

If you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:
http://majorgeeks.com/Avira_AntiVir_Personal_-_FREE_Antivirus_d955.html
Make sure to select ALL of the "threat categories" when you install or configure Avira...

You should be in pretty good shape if you run and install all of these programs.

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Good evening sir, I am the student of B.tech. computer science from up technical university, India.I have my laptop of toshiba company.and I have installed quik heal anti virus software.but my quick heal...


I Hate Quick Heal its a waste anti virus . To make your computer perfectly alright you have to download this two tools

1. Combo Fix (Which Removes Malware Instantaneouly)
Click Here to Download

2. A Good Antivirus Software Like Avast Which is Free And Best Try it.
Click Here to Download

Note Befor Downloading unistall the quick heal from add/remove program . Then first run combo fix then install avast
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Enjoyyyyyyyyyyyyyyyyy

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Can't download the facebook pictures upload


It sounds like you have a virus. The same problem you have has happened to me before. My anti virus software got rid of it.

First try scanning using your anti-virus
If your computer doesn't find anything download this

Welcome Malwarebytes Anti-Malware users Malwarebytes Anti-Malware 1.45 Malwarebytes Anti-Malware is a surprisingly effective freeware antimalware tool. 4.5/5 02/11/2009 --> CNET Download.com is the safe and trusted provider for Malwarebytes Anti-Malware 1.45
To complete your download, click on the link below:
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It will remove all of your Malware that is found on your computer. Malware are viruses just to let you know

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My laptop will not let me open the control panell or the wifi sever conection or enternet explorer


Sounds like malware / virus problem to me. If I were you'd I would:

  1. backup my important files.
  2. format and reinstall operating system.
  3. update operating system via windows update.
  4. install an anti-virus / anti-malware program such as Malware Bytes and AVG Free.
If you have any more questions, feel free to ask.

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I can't log on to my computer it is saying that the user profile cannot be loaded, I can only log on in safe mode. What do I do?


In start mode, go to the control panel and make another user and see if that user will load normal. If it can, then you may have a virus of malware and I will include more info below for that.

Possible Virus and Malware

There is a good chance that you have a virus or malware that is keeping those programs from opening. It does not matter these days what security you have if the door to the web is opened. At the end of this are two links to programs that you should load up and run. The first is MalwareBytes Ant-Malware Tool, the other is Avast Anti-Virus 4.8, install these two and let them perform scans.

Run MalwareBytes first and perform a quick scan, when it finishes, it will ask you to post the results, when it does delete everything it finds.
Run Avast and install it, when it asks, go ahead and schedule a pre-boot scan of your entire system. This should get rid of most problems….Now, you will have to get rid of Norton because that too may be the root of some of these problems just because of the name. I’ll include a Norton removal tool to install and run. Good Luck…..

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2 Answers

Gateway computer/Trying to install Kaspersky!!


hi
if the PC/laptop is part of a corporate roup then you'll have to take the assistence of the systems guys

but

if the PC/Laptop is self owned then please add the user account tht u r using to the administrators group and that should solve your problem

right click on my computer
select manage
expand local users and groups
select groups
on the right panel select right click on administrators
select add
in the box type ur user account and click on check names
once it is confirmed select ok and close the windows

now try installation again

hope it helped
cheers

PS: if it has helped you in any lil way pls rate it, thanks

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