HI. I have an HP Photsmart c7280. I bought the refill cartidges that have the automatic reset chip on them. I replaced all the cartidges at the same time, per instructions. All of them work except 1. I have tried 2 other of the refill cartidges in that spot and none of them are working in that spot, but work elsewhere. So I am thinking there is something up with the printer rather than the refillable cartidges.
The error that the printer gives me is that the cartidge is missing or damaged. It will stop telling me that only if I put the original cartidge back in that spot. Any refillable one in that spot still gives an error.
So, what do I do? Is there a way to over ride this error? So far, once it pops up, it won't do anything until I replace the cartridge. Is there something wrong with my printer that it won't register these refillables?
Thank you
Lisa
I know this is an old thread. I recently picked up my parent's old HP Photosmart C7280 printer. Of course, the inks were supposedly clogged after many years of not being in use. After taking care of the clogging issues, I bought refillable HP 02-type ink cartridges for the printer. I did receive the same cartridges are missing or damaged error messages. After wrestling it for two days, I made it work somehow.
This is what I did:
1) I took out all the empty original HP 02 cartridges.
2) Then, I turned off the printer.
3) Turn on the printer and put the empty original HP 02 cartridges in.
4) Turn off the printer again, but open the cartridge bay right before the printer was completely turned off.
6) Then I placed the refillable black cartridge inside. Leave the rest of the empty color cartridges alone.
7) Close the bay and turn on the printer.
8) Then repeat step 4 until you cycled through all the cartridges. When you finished, you won't see the error message again, but the printer will now show the ink levels anymore.
So basically, you just have to leave all the original cartridges and replace only one refillable cartridge at a time. I know it's a tedious job just to refill the ink, but it is what it is.
I hope it helps.
Hi Lisa,
If it responds ok with the old cartridge then the problem is with the cartridges' chip not the printer. Probably the manufactor has a problem with certain cartridge chip (contact them!). I would suggest to use the original at the problematic spot if it works without a problem.
- Gilberto
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