Question about DeLonghi Perfecta ESAM5500 Fully Automatic Bean to Cup Coffee Maker

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DELONGHI PERFECTA SAYS INSERT GROUNDS CONTAINER WHEN IT'S ALREADY INSERTED

DISPLAY IS ASKING US TO INSERT GROUNDS CONTAINER WHEN IT'S ALREADY INSERTED

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zippper808

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Just had the same problem after washing my ESAM5500.
Seems that some water hot on the switch that is triggered when grounds container is inserted.
My solution was removing the bottom panel (5 screws if I remember correctly) and disconnect the green wire from the switch (there are three wires - green, ping and blue). When the green wire is disconnected, coffee maker thinks that grouns container is inserted all the time - even if it is removed.

Posted on Oct 12, 2012

  • eng2 Jan 22, 2018

    Thank you very much, it worked

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5 Related Answers

Anonymous

  • 1 Answer

SOURCE: Delonghi EAM 3400 keeps saying "Empty Grounds Container"

I think the microswitch that sensors the front door is not activated. Try to find it and "give it a massage" The machine resets the counter for the grounds container every time the door switch is activated.

Rgds
Michael

Posted on Jan 17, 2009

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Anonymous

  • 1 Answer

SOURCE: milk container won't fit onto front of machine

We had the same problem & worked out that it's because the actual milk container is too cold & has contracted from being in a cold part of the fridge. We moved the milk container to the door of the fridge ( it's a little warmer than the rest of the fridge) & it slotted in perfectly the next morning!

Posted on Aug 17, 2009

Anonymous

  • 276 Answers

SOURCE: Delonghi coffee machine making an aweful noise,

Hi. Husband asks: When you first turn the machine on at the power point, does it make a motor sound and then stop, or is the awful noise apparent at that time.

If the awful noise starts as soon as you turn it on, then most likely there is a motor problem which will need to be seen by a Service Center.

To locate information about De'Longhi in your country, refer to http://www.delonghi.com/

Posted on May 24, 2010

wentlanv

Handie Andie

  • 710 Answers

SOURCE: Delonghi Magnifica Rapid Cappuccino machine.

Hi Alan,

This posting is back on the unsolved boards again. I cannot see what anyone else has told you and I don't know what you have tried. So, I'm starting fresh....

If your control panel is not reading that you have inserted the container, then one of several things could be wrong.
I imagine you have already checked and cleaned all the parts involved and made sure that the lids are sealing and the container is seated properly. Clean around the door to be sure it closes securely.

If all of these things are in proper order, then it could be that the control panel has gone bad. Is there a reset button somewhere on your machine? Have you tried to go through the descaling/cleaning procedure and restart the machine?

If none of this works, I would suggest contacting DeLonghi to talk to a technician. Here is a contact page I got from the internet: http://www.delonghiusa.com/index.php?texts&pid=3

You may have already found the contact site, but if all else has been checked and found to be ok, I think that is your only recourse now.

Hope this helps. If it does, I'd appreciate a 4 thumbs up. Thanks,

Handie Andie

Posted on May 05, 2011

kakima

  • 102366 Answers

SOURCE: How do I descale my Delonghi Perfecta? Can't

You can download the manual from the manufacturer's web site at
http://www.delonghiusa.com/downloadpdf.php?nid=69

Descaling instructions are on page 12.

Posted on Jun 13, 2011

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1 Answer

I am house sitting and do not know where Delonghi Perfecta Cap. machine's grounds container is located? indicator says to empty now...


Hello, Jean -

Delonghi makes a number of different cappuccino machines. If you had stated the model number of the machine, I probably could have found you the manual for the homeowner's machine online.

I found a user's manual for the Delonghi ESAM5500. The manual has an illustration which shows where the grounds container for that machine is located. If the homeowner's cappuccino machine is not an ESAM5500, the grounds container for their machine may be in a similar location.

This is the link to the user manual for the Delonghi ESAM5500:
http://kavegepbolt.hu/shop_ordered/9160/pic/Saeco/DELONGHIESAM5500.pdf
It is a PDF document, so you will need Adobe Reader software (free).

Page 17 of the manual talks about how to clean the machine, including cleaning the grounds container. In the instructions part A9 (which is illustrated on Page 3 of the manual) is identified as the grounds container.

Just to be sure, if you can contact the homeowners, do so and ask them where the manual for their cappuccino machine manual is located, so you can refer to it and so that you do not accidentally damage the machine.

Best wishes.

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looks like the micro switch on the bottom might have some coffee grounds and prevent the grounds container from correctly closing
Clean with old brush and re insert.
If you still have a problem....it could be the micro switch

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Hi JB, not sure if you've junked your 3300 machine by now or had the problem fixed already. Nevertheless, allow me to share with owners of DeLonghi Magnifica Espresso machines who encounter similar problem to yours. Incidentally, mine is a Delonghi Magnifica 3200 which is very much the same as the 3300. Firstly, try to ascertain if the pump is working normally. When the machine is ready to brew coffee, turn ON the steam/hot water knob and see if it pumps normally and for more than 30secs at least. My machine could pump for short durations between 5secs to 20secs max before the water light came on. I checked the flow meter connection but is all seemed well. I noticed signs of water leak (dried up chalky water stains) where the steam wand exits the control panel. Upon opening up the control panel, I noticed a larger patch of dried up water stains on the wand valve assembly. Bought a set of steam wand assembly replacement and to replace the leaking one. It's been some six month now and I'm enjoying my daily cuppa again. Btw, my Delonghi Magnifica 3200 has been serving me well for 10 years! Apart from the steam wand replacement and a faulty micro-switch, I only had to carry out the usual descaling and replacing worn out O-rings.

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1 Answer

Problem I had is kept asking me to fill the bean container when is already full? keep finding unused grounds that have fallen behind the grounds tray.


Try to power cycle the unit to clear the bean warning, unplug it and let it set ten minuts to clear the memory. As far as the grounds, make sure your not overfilling the unit and all the bean cup and grounds trays are inserted correctly. you might have to tip it and clean any trapped grounds out of the tray area to make sure the tray seats correctly.

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Milk container won't fit onto front of machine


We had the same problem & worked out that it's because the actual milk container is too cold & has contracted from being in a cold part of the fridge. We moved the milk container to the door of the fridge ( it's a little warmer than the rest of the fridge) & it slotted in perfectly the next morning!

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Delonghi EAM 3400 keeps saying "Empty Grounds Container"


I think the microswitch that sensors the front door is not activated. Try to find it and "give it a massage" The machine resets the counter for the grounds container every time the door switch is activated.

Rgds
Michael

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