Question about DeLonghi Perfecta ESAM5500 Fully Automatic Bean to Cup Coffee Maker
DISPLAY IS ASKING US TO INSERT GROUNDS CONTAINER WHEN IT'S ALREADY INSERTED
Just had the same problem after washing my ESAM5500.
Seems that some water hot on the switch that is triggered when grounds container is inserted.
My solution was removing the bottom panel (5 screws if I remember correctly) and disconnect the green wire from the switch (there are three wires - green, ping and blue). When the green wire is disconnected, coffee maker thinks that grouns container is inserted all the time - even if it is removed.
Posted on Oct 12, 2012
I think the microswitch that sensors the front door is not activated. Try to find it and "give it a massage" The machine resets the counter for the grounds container every time the door switch is activated.
Posted on Jan 17, 2009
We had the same problem & worked out that it's because the actual milk container is too cold & has contracted from being in a cold part of the fridge. We moved the milk container to the door of the fridge ( it's a little warmer than the rest of the fridge) & it slotted in perfectly the next morning!
Posted on Aug 17, 2009
Hi. Husband asks: When you first turn the machine on at the power point, does it make a motor sound and then stop, or is the awful noise apparent at that time.
If the awful noise starts as soon as you turn it on, then most likely there is a motor problem which will need to be seen by a Service Center.
To locate information about De'Longhi in your country, refer to http://www.delonghi.com/
Posted on May 24, 2010
This posting is back on the unsolved boards again. I cannot see what anyone else has told you and I don't know what you have tried. So, I'm starting fresh....
If your control panel is not reading that you have inserted the container, then one of several things could be wrong.
I imagine you have already checked and cleaned all the parts involved and made sure that the lids are sealing and the container is seated properly. Clean around the door to be sure it closes securely.
If all of these things are in proper order, then it could be that the control panel has gone bad. Is there a reset button somewhere on your machine? Have you tried to go through the descaling/cleaning procedure and restart the machine?
If none of this works, I would suggest contacting DeLonghi to talk to a technician. Here is a contact page I got from the internet: http://www.delonghiusa.com/index.php?texts&pid=3
You may have already found the contact site, but if all else has been checked and found to be ok, I think that is your only recourse now.
Hope this helps. If it does, I'd appreciate a 4 thumbs up. Thanks,
Posted on May 05, 2011
You can download the manual from the manufacturer's web site at
Descaling instructions are on page 12.
Posted on Jun 13, 2011
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