I had transfered the images taken from my digital camera to my laptop computer using the card reader. When I wanted to view the images using Olympus Master software, I could only see the image thumbnail but warning "Failed to open the file" appeared when I double-click the thumbnail. I am worried that I might loose the image since I had already erased the files in the camera. Can someone please help me to solve my problem.
Try opening the photos with any other viewing software you have - paint, windows picture and fax viewer to name but 2. If you get the same results then the files are probably corrupt, and the probability is that your memory card could be causing the problem, try another card and see if pictures you take can be viewed. Try uninstalling and reinstalling the camera and the olympus software, it just might help. If this doesn't work please post again and we could give you some info on software for recovering corrupt and deleted files. Hope this helps :)
Posted on Mar 18, 2007
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