I am actually enquiring about the GW 703. It appears to function but for the fact that it fills very slowly. I can ocasionally detect that it BEGINS to fill normally but within a short time it reverts to slow fill. And it also spins below the max speed. The filters have all been checked and are clear. There is a setting somehow attained by presssing various buttons in particular sequences that resets the machine's micro-processor. I have used that in the past but now lost the sequence.
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This might be a problem with your locking mechanism which is preventing the washer from actually performing a complete spin cycle. It will drain and appear to function but the high speed spin never actually takes place.
The gear box spidle operates the regular s-shaped blade as well as the grating/slicing disc. Does the s-shaped chopping/grinding disc still spin? If not, you can get a new gear box. If it does spin, replace the grating/slicing disc - because the plastic may be cracked, as you say. All of these parts are still available from Cuisinart, so I'm not sure why they weren't any help - I've always been able to order from them.
turn off water
disconnect fill hose from tap
examine screen inside hose end for 'muck' blockage
if no fill
replace water solenoid valve
note: cold water valve fails first, it gets most use,
if only using cold water, you can simply swap the hot and cold hoses at the tap, and swap the hot and cold electrical connectors on the solenoid valves, the hot solenoid is no the cold one and the washer can be used, cold only, for about as long as it has operated thus far..