Power on no response

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Thanks, Joe

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

There is a problem in the fuser unit.

Unplug the power cord and plug it back.

If it continues:

Check the fuser , you may need to take it out and verify that it does not have paper debris stuck on or in it. If this does not fix it:

If it is under warranty, call support. If not, you need to replace the fuser.

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Thanks, Joe

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

1. Turn on the machine
2. Press MENU
3. Press SCAN COPY SCAN to enter service mode
4. USE > to got to NVRAM ACCESS
5. Set ABS-M LEVEL to 0
6. Set ABS-P LEVEL to 0

1. Turn on the machine
2. Press MENU
3. Press SCAN COPY SCAN to enter service mode
4. USE > to got to NVRAM ACCESS
5. Set ABS-M LEVEL to 0
6. Set ABS-P LEVEL to 0
7. Press STOP to EXIT

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Try this:

5b00 error

press MENU button, SCAN button, COPY button, SCAN button.
wait a minute.
it may be enter into special mode: service mode

(3) USE > to got to NVRAM ACCESS
(4) set ABS-M LEVEL to 0
(5) set ABS-P LEVEL to 0
(6) Press STOP to EXIT

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

• Turn off the printer without pulling the power cords.
• Hold down Resume button and press Power button
• Keep holding down Power button and let Resume button go
• Then Press Resume button 5 times then let both buttons go
• The Alternate Blinking error is gone, the printer is in Service Mode state

• Extract the PCM servive tool resetter and then double click "servicetool.exe"
• Click Reload Button and you will get a new USB port.
• Load some papers in your printer and press the "Main" Button, wait until it shows "error 001" then press OK.
• Then press "EEPROM" button and the printer will print some text, after that click OK
• Then power off the printer (sometimes you have to press twice the power button to turn off) and turn on again.
• You have done.