At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
Hi
I have a recent problem where the CD/DVD drive is not ejecting discs correctly, it will probably take about 6 up to 10 attempts to get the disc to eject.
It seems to me to be an slight alignment problem is there any adjustment to try this ?
I have been offered a fully functional CD/DVD drive from a Ferrari 3400 unit will this be a direct replacement for the one fitted to my 3200 unit ?
Can you advise of how to remove the CD/DVD drive and the part number for the correct replacement
Thanks
Peter Mallinson
www.sheenview.com
Appreciate any answers being copoed by email to
[email protected]
Thanka a lot for your reply to this problem, as I'm presently overseas and do not have my original acer manuals with me can you assist by telling me which screws release the bottom case ? is it the ones marked with a 'K' ? Also as the drive DOES actually work and DOES accept discs no bother but refuses to eject them as it should could this be a driver problem?
Thanks
Peter MHi
Thanka a lot for your reply to this problem, as I'm presently overseas and do not have my original acer manuals with me can you assist by telling me which screws release the bottom case ? is it the ones marked with a 'K' ?
Also as the drive DOES actually work and DOES accept discs no bother but refuses to eject them as it should could this be a driver problem?
Thanks
Peter M
You can't post conmments that contain an email address.
This is a hardware problem and you will need to replace the drive. The hinge screws need to be removed in order for the keypad to lift up. Under the keypad should have at least 2 screws holding the dvd rom. Remove them. If you turn over the laptop, check to see if there are any screws needing to be removed before taking out the drive.
If the connection and physical size of the drive of the ferrari 3400 dvd drive is the same as this, it should work as a replacement.
Make sure you check the port of the dvd drives that they are the same, as you don't want to force it and bend any pins.
You will have to remove the underside panels and remove the base from the notebook, as the acer notebooks tend not to have "hot swapable" drives, but as long as the dvd drive fits into the body recess it should be ok.
There are no replacements shown on the web site, so emailing them for the part number may be a good idea.
Have you tried uninstalling the dvd drive in device manager and then restarting your pc and letting windows re install it and try again.
Have you tried uninstalling the dvd drive in device manager and then restarting your pc and letting windows re install it and try again.
Also have you tried ejecting in my computer, right click on your drive, then eject.Have you tried uninstalling the dvd drive in device manager and then restarting your pc and letting windows re install it and try again.
Also have you tried ejecting in my computer, right click on your drive, then eject.
You can't post conmments that contain an email address.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
CD-ROM, DVD, or other disc tray not opening
Locking device or software installed
First, verify no locking software installed that prevents the tray from opening. If you are unsure, reboot the computer and as it is booting up, eject the tray. If the tray can eject as it is booting, but stops working after loading your operating system, something is being loaded that is preventing the drive tray from opening. Programs used to burn CDs are a common culprit.
Bad eject button
If you are running Microsoft Windows, open My computer, right-click the disc drive icon and choose the option to eject. If this ejects your CD-ROM drive tray, the button on the disc drive is defective, and it is recommended that the drive be replaced.
No power to computer or disc drive
If you have recently installed a new optical drive or you have moved the computer, the power cable to the CD-ROM may have become loose or disconnected. Reseat the power cable to make sure this is not the problem.
CD stuck within drive
If you suspect that a CD may be stuck within the drive, the tray needs to be ejected manually. Look for the small manual eject hole that ( not the head phone jack) located on the front of the drive. Unwind a paper clip and place one end of the paper clip into the hole to eject the CD-ROM tray.
If CD-ROM tray opens part of the way, pull it gently to see if you can get it to open fully. If it cannot be opened any further, it is likely that the gears within the CD-ROM drive have become damaged or dislodged. But usually, a stuck CD is blocking the way.
Caution: If you are able to open the CD-ROM drive using a paper clip, we do not recommend continuing to do so. This is meant to be used as a temporary solution; the drive should be replaced.
What to do if CD or DVD stuck in drive?
Note: This document is for disc drives with a disc in the drive that prevents the tray from opening. See our CD-ROM, DVD, or other disc tray not opening document, if the tray is not opening at all or doesn't seem to be getting power.
If the CD or DVD is not set into the disc tray correctly, it could be sticking up above the surface of the tray, causing it to get stuck with then tray tries to open. In this case, it may be possible gently shake the computer and move the CD or DVD into the correct place in the tray, allowing the drive to open. However, use caution when doing this, as you do not want to shake the computer too much, or you could damage other components.
If this is a desktop computer, you can prevent damage to the computer by opening the computer and removing the disc drive in order to shake or rotate the drive. When the drive is out of the computer, you can manually release the tray by inserting a paperclip into the manual eject hole.
In the case of a laptop computer or a slot load disc drive, since the CD or DVD does not sit in a tray, it cannot be shaken in order to adjust the disc. If the disc is visible you may be able to move the disc a bit by hand, enough to allow the drive to eject the disc. Again, be careful in doing so, as you could damage the disc or drive in the process.
If you're still unable to get the disc out of the drive after following the above steps, it may be a damaged drive and should be replaced. If the disc in the drive is an important disc and you believe the drive is bad, the drive can be disassembled in order to remove the disc. In the case of a laptop or computer with a slot load disc drive, the computer needs to be serviced in order for the drive the be replaced and the disc to be removed.
Hi Vassili,
You might want to try this steps. Hope it helps.
1
Restart your Acer computer to ensure that the drive does not simply need a reset before it can eject the disk. Press the "Eject" button on the drive to confirm.
2
Straighten a paper clip.
3
Insert the paper clip into the small hole on the front face of the CD or DVD drive with the computer turned off. As you press the paper clip into this hole, it will manually eject the disc from the drive.
CD/DVD Drive Tray problems There are two ways to open the CD/DVD drive door if the button just below the drive tray does not work. Go to My Computer and right click on the drive and click on Eject. If this does not work then you can manually open the CD/DVD drive tray by - Straighten a paper clip and gently insert it into a tiny hole below the drive tray next to the Eject button. Push the paper clip gently until the drive tray pops out, then pull the tray until it is fully out, then you can remove the CD/DVD disc. If you still having problem opening with the Eject button, then the CD/DVD drive is faulty and needs replacing.
CD/DVD Drive Tray problems There are two ways to open the CD/DVD drive door if the button just below the drive tray does not work. Go to My Computer and right click on the drive and click on Eject. If this does not work then you can manually open the CD/DVD drive tray by - Straighten a paper clip and gently insert it into a tiny hole below the drive tray next to the Eject button. Push the paper clip gently until the drive tray pops out, then pull the tray until it is fully out, then you can remove the CD/DVD disc. If you still having problem opening with the Eject button, then the CD/DVD drive is faulty and needs replacing.
You will probably need the ide file. It sometimes gets corrupted. I used the Atapi ide file and it worked on a Toshiba drive. It can be found by doing a search and can be downloaded as a seperate file.
The iMac (Slot loading) computer's disc eject mechanism is electrical instead of mechanical. To eject a CD-ROM disc at startup that contains system software, press the mouse button until the computer ejects the disc. If the disc does not contain system software, wait for the iMac to start up and drag the disc icon to the Trash.
If either of these steps fails to eject the disc, push the drive's manual eject button with a small, blunt object like a paper clip. This button is located to the right of the CD/DVD slot as shown in Figure 1. The computer must be turned on to eject a disc in this manner.
Figure 1 Manual eject button
Once the disc is ejected, it extends just beyond its center hole so you can remove it from the drive. If the disc fails to eject, while holding in the paper clip, use another CD to gently push against the inserted CD. This gentle pressure may help to release the inserted CD.
Important: After ejecting the disc with the manual eject button, you must restart the iMac in order for the CD-ROM or DVD-ROM drive to work. DONT FORGET TO VOTE
Im a dell tech, and i hate those cdrom styles, but, that is what the consumer wants, so we make them. Try starting the machine, then press F2 to enter the BIOS. once in the bios, press the eject button. listen for any noises, (an attempt to eject). if you hear a sound, it means the drive should be capable of ejecting the disc, and perhaps the disc has not seated correctly. If the disc will not eject, you must contact Dell. This is from the DELL dcse site: "
Optical Drive
The XPS M1330 has a slot-loading optical drive instead of a conventional tray-loading module. There is
no mechanical eject mechanism for the drive to eject stuck discs. This means you must replace the drive if a disc
gets stuck in the drive. After replacing the drive, disassemble the old drive to remove the disc for the
customer."
Hello. Vista needs a repair. You will want to start by putting in your own vista disc or borrowing one from someone. If your laptop isn't booting from the disc, then enter the bios (by hitting f2 or f12 usually) at bootup and select the DVD/CD rom drive to boot first. When the vista disc loads you will want to select recovery tools. Then select "startup repair". That should fix your problem.
If you are asking, how to manually eject a disc from a drive, I can help.
If you have a Disc stuck in the drive, you can always use a paper clip
to preform a manual eject. Just unbend a paper clip, and stick it in
the pin size hole on the front of the drive. Keep pushing until the
drive door opens.
Hi
Thanka a lot for your reply to this problem, as I'm presently overseas and do not have my original acer manuals with me can you assist by telling me which screws release the bottom case ? is it the ones marked with a 'K' ?
Also as the drive DOES actually work and DOES accept discs no bother but refuses to eject them as it should could this be a driver problem?
Thanks
Peter M
×