Question about HP PSC 2410 All-In-One InkJet Printer

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Hp photosmart 2410xi - paper won't feed properly through, jam

I've been able to fix my printer every time it has had a problem but this time I'm stuck. I have cleaned and reset the machine.  It was asking me to align printer cartridges and jamming the paper.  A post from your forum said to hold down the setup button and push the arrow up key.  It removed the align print cartridge warning.  I tried to make a copy and it worked if I held down the paper that was below the top sheet.  This is the first time I could print in the last few days.  If I try to print without holding the bottom sheets, there is a paper jam in the back rollers where the paper just doesn't seem to be able to go further.  I know there isn't any real jam.  Any suggestions?  Can I add some kind of oil to the rollers?  Please help.

Posted by dbizbender on

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1 Answer

Lawrence Oravetz

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  • HP Master
  • 10,548 Answers

Go to an office supply store and pickup printer cleaning sheets. They are sticky on both sides. You run a sheet through it a couple of times to remove paper dust from the rollers. The pickup roller is so slick it is drawing in more that one sheet of paper. Cleaning the rollers and the paper path will solve your problem.

Posted on Mar 20, 2017

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5 Related Answers

Anonymous

  • 1 Answer

SOURCE: HP PSC 2355 paper jam

I had the same problem. When I inspected the printer inside I detected that on the right sight of the metal thing that's guide te cartridge holder some plactic piece had broken.

When I glued it, everything went OK for a couple of minutes. Because of the presure on that plastic nock it broken again and the same error appeared on the screen.

Posted on Apr 19, 2008

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Priya darshan

  • 3422 Answers

SOURCE: hp psc 1315 paper jam

Hi,



. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.

2.
Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.

3.
Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.

4.
Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.

5.
Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.

6.
Use the carriage access door to get at a jam further inside the printer. You may need to remove the print carriage to get to the jam.

7.
Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.

Posted on Jun 18, 2008

Joed911

JDTec

  • 4338 Answers

SOURCE: HP paper jam

That is usually caused by the paper feed rollers being cover with paper dust. Take a clean cotton pad and alcohol and clean the rollers :turninig each roller as you clean it. if it has a rear dor, open it to get better access to the rollers.

Please remember to rate all users who assist you for free :)





I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Posted on Oct 01, 2008

sagarjd

JD Kiran Sagar

  • 95 Answers

SOURCE: Photosmart c6180 sheet fed scanner puts solid line down middle

Hi,

If you are using the ADF, please use the following weblink:


http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00899181&dlc=en&product=1153494



Regards,


Sagarjd

Posted on Nov 21, 2008

leroyal

Leroy Elliott

  • 2120 Answers

SOURCE: Color Laser Jet 3800 leaving roller marks on paper

Pull out the fuser at the rear of the machine.

Posted on Feb 07, 2009

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2 Answers

How to reset unable to clean 50 error on brother dcp-j125? I cant open my printer brother dcp-j125 due to an error unable to clean 50.no paper jam occured


Clean 50 is either Dirty Encoder Stripe or broken Maintenance Unit. In first case clean thoroughly the vertical Encoder Stripe and it should work. In case 2 better exchange the machine

Nov 23, 2015 | Brother Office Equipment & Supplies

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Everytime I copy from the adf top feeder, I get a black line running down the copy. I've cleaned, reset, etc., and I sitll get the black line every time. Help!!!???



CClean The MX882 ADF (Automatic Document Feeder)

Be sure to turn off the power and unplug the power cord before cleaning the machine.


  • The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or unsent fax are stored in the machine's memory. Make sure if the machine completed sending or receiving all the faxes before disconnecting the power cord.



  • The machine cannot send or receive faxes when the power is turned off.



  • If you unplug the power cord, all the faxes stored in the machine's memory will be deleted.


    Print the necessary faxes or save them to the memory card/USB flash drive before unplugging the power cord.


  1. Open the Document Tray.


    t_ma_022.jpg



  2. Open the Document Feeder Cover.


    t_ma_033.jpg



  3. With a soft, clean, lint-free and dry cloth, wipe off any paper dust from the inside of the Document Feeder Cover (A).


    t_ma_044.jpg



  4. After wiping, close the Document Feeder Cover by pushing it until it clicks into place.



  5. Close the Document Tray. speed printer service


    http://www.smoothprinterservice.com/

Dec 18, 2012 | Canon MX882 All-In-One InkJet Printer

1 Answer

Machine won't clean rollers inside main unit when programmed to do so.


Please follow the steps below to hard reset the printer and let me know the result.


1.Remove all the cables from the printer.


2.Wait for 10 mins.


3.Connect only the power cord and try to power on the printer.


4.If the problem is solved, then connect all other cables, otherwise let me know.

Aug 27, 2012 | Canon imageCLASS D661 Digital Printer

1 Answer

Can I reset the printer head on my Brother DCP-310CN printer. I'm getting an error message "unable to clean" & the print head is stuck to the right of the machine.


Same problem ,head over to right side- stuck - spent an hour and decided to dump it ,time better spent getting new, thats it, sorry

Apr 05, 2010 | Brother DCP-310CN All-In-One InkJet...

1 Answer

Printer says unable to clean and therefor wont print until fixed


If you look at the Brother website you will find a trouble shooting guide for your machine.

In the guide, for the error you quote Brothers guidance is to check for a stuck piece paper, however it also states that if the print head is hard over to one side (righthand side if memory serves me correct), then to contact Brother. If you do so, Brother will tell you it needs to be serviced by a Brother agent, which will likely cost you more than a new one !

If it isnt a stuck peice of paper, the problem is due to the fact that Brother machines excessively self-clean. Each time they self-clean a small amount of ink is dumped in to a holding tank/sponge. When a predefined number of self-clean operations have been performed, the machine refuses to print and gives the error message you have stated. Brother state that the tank/sponge must be replaced before the counter is reset.

However, there is a way of reseting the self-clean counter yourself - if you Google your model number and the error code soemwhere in the results you'll find how to do it. The only risk of doing this without changing the tank/sponge is that it will eventually overflow and leak out the bottom, but I did my Brother all in one some time ago and have had no problems yet.

Dec 29, 2009 | Brother Multi-Function Center® MFC-215C...

2 Answers

I have a brother 5840cn all in one printer, it says unable to clean, how do I fix. Mary


If you look at the Brother you will find a trouble shooting guide for your machine.

In the guide, for the error you quote Brothers guidance is to check for a stuck piece paper, however it also states that if the print head is hard over to one side (righthand side if memory serves me correct), then to contact Brother. If you do so, Brother will tell you it needs to be serviced by a Brother agent, which will likely cost you more than a new one !

If it isnt a stuck peice of paper, the problem is due to the fact that Brother machines excessively self-clean. Each time they self-clean a small amount of ink is dumped in to a holding tank/sponge. When a predefined number of self-clean operations have been performed, the machine refuses to print and gives the error message you have stated. Brother state that the tank/sponge must be replaced before the counter is reset.

However, there is a way of reseting the self-clean counter yourself - if you Google your model number and the error code soemwhere in the results you'll find how to do it. The only risk of doing this without changing the tank/sponge is that it will eventually overflow and leak out the bottom, but I did my Brother all in one some time ago and have had no problems yet.

Dec 22, 2009 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Printer says unable to clean, I tried resetting system, tried to clean using the systems manual intruction but it wont proceed. Any suggestions on how to fix this problem?


If you look at the Brother website, you will find a trouble shooting guide for your machine.

In the guide, for the error you quote Brothers guidance is to check for a stuck piece paper, however it also states that if the print head is hard over to one side (righthand side if memory serves me correct), then to contact Brother. If you do so, Brother will tell you it needs to be serviced by a Brother agent, which will likely cost you more than a new one !

If it isnt a stuck peice of paper, the problem is due to the fact that Brother machines excessively self-clean. Each time they self-clean a small amount of ink is dumped in to a holding tank/sponge. When a predefined number of self-clean operations have been performed, the machine refuses to print and gives the error message you have stated. Brother state that the tank/sponge must be replaced before the counter is reset.

However, there is a way of reseting the self-clean counter yourself - if you Google your model number and the error code soemwhere in the results you'll find how to do it. The only risk of doing this without changing the tank/sponge is that it will eventually overflow and leak out the bottom, but I did my Brother all in one some time ago and have had no problems yet.

Nov 12, 2009 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Stuck in print mode with out taking paper from tray


i think may be i can help, well rick there is no reset button on brother machines,..have you tried cleaning the paper feed roller? may be some thing did print and the paper is still crumbled up in the machine. try this. cut a file folder to 8x11 and manually force feed it through the paper path, there may some thing inside the machine that might be holding a sensor down. this is the first thingwe would do as a brother tech. good luck by the way clean the rollers with denatured alcahol

Jan 19, 2009 | Brother IntelliFAX 775 Plain Paper Thermal...

1 Answer

Paper comes out in horizontal folds. Red lite stuck on. Paper stuck on roller.


Hi,

To your concern of twice paying and problem still exists, you could always email [email protected] and bring this to their attention. I am sure that they will be more than happy to attend to your requirements.

Alternately, you could click on the "Ask Me" button of the expert that assisted you and seek further assistance.

As to your printer problem, may I kindly ask what has been done in terms of repair, adjustment or anything to try and correct the issue.

Hope that this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Oct 15, 2008 | Brother HL-2040 Laser Printer

1 Answer

Replacing the cleaning belt


the belt is part of the fixing assy, the only part that gets hot. The fixing web (cleaning belt) is due to be replaced, an engineer must be called to change it, they are quite cheap, the web has a copy count counter attached in the siftware to it, this will get around it for a short time, but you will get an error code when the belt runs out.

Try this to reset the belt counter and stop the message, enter service mode BY PRESSING "additional functions" then 2 and 8 at the same time and additional functions, all fairly quickly if it doesnt enter service mode, press the yellow reset button after each failed try. Once your in follow this,

(COPIER>COUNTER>MISC>FIX-WEB) HIGHLIGHT AND PRESS C FOR CLEAR ON THE CONTROL PANEL. This will reset the counter and stop the messages for now, until the belt run out anyway (which wont be long)

Hope this helps

Apr 24, 2008 | Canon imageRUNNER 600 Printer

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