I recently purchased a new laptop which came with Vista Home Premium 32-bit OS pre-installed. Before connecting to the Internet I installed Webroot Spy Sweeper Antivirus and Antispyware with desktop firewall. No problems were encountered during the installation process.
The problem I now face is when I try to run Spy Sweeper 5.5 a windows pop-up comes up saying this is incompatible with this version of Windows.
I have done a bit of my own investigative work on the Internet and it seems a Windows update (KB943302 in particular) hard-blocks Webroot Spy Sweeper 5.5. I do not want to disable any critical windows update without fully knowing the implications (not sure how do it in vista even if I wanted to do it). What does Microsoft got against Webroot Spy Sweeper anyways?
Can you please advise as to what is blocking it and why/how I can get it to work with this stupid OS.
Many thanks,
Novice and Frustrated Vista user
You can always try Spybot its free and will know for its detection and removal of spyware.
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I have the same incompatibility problem with Vista Home Premium, 32 bit, and SpySweeper 5.5. I wasted my money on Spy Sweeper.
I had my Webroot Spy Sweeper installed when I bought my computer - which came with the Windows Vista Home Premium Operating System - My Webroot - according to the "sweep schecules" has NEVER run a sweep since it was installed. the program will let me operate within itself - but it does not operate on it's own & only continues to tell me to go to the options page and download a "definitions" file. I've tried - it tells me installation is complete - but NOTHING. I want to uninstall my WEBROOT!
Any other anti-spyware out there just as good & COMPATIBLE WITH MY VERSION OF VISTA??????
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