Question about Logitech QuickCam Pro 5000 Webcam

Logitech Cam 5000

Hi. I recently purchased a Windows Vista computer with a Quickcam 5000 with out. The driver didnt work, but that wasnt a problem - I downloaded a proper driver of their website. It worked for a few hours. Then I sat down, clicked on Logitech QuickCam, and it said.. "A webcam is not plugged or is not working properly." I plugged it into a different USB, and the Computer made the noise it ussualy does when a Item is plugged in. I checked again, and it still said.. "A webcam is not plugged or is not working properly." I checked on Control Panel, and the computer does say Logitech QuickCam 5000 as a USB device. But it still doesnt come up on the program or on the computer that its plugged in. I've tried everything, but still no different. Please help! Thanks.

3 more comments
Anonymous Jan 22, 2008

Logitech Cam 5000 Logitech Cam 5000
Anonymous Jun 23, 2008

ihave the same problem. i restore my p,now i lost my pack 2

can you please help me to download the service pack2 thank you so very much
lalluvia84 Jul 04, 2008

deseo instalar mi camara wed a mi computador, alguien me puede ayudar, por favor..
Anonymous Jul 26, 2008

softward installation softward installation
sillyboiben May 11, 2010

I have got the same problem. Have you resently done a full system restore?

With mine it worked fine befor i did this proses.

2 Answers

Anonymous

Go to http://www.logitech.com/index.cfm/support_downloads/downloads/&cl=gb,en?selectedcrid=405&selectedcid=243# and download it for Winshit VISTA

Posted on Jul 16, 2008

Anonymous

Have you tried plugging the webcaminto a different computer tomake sure the camsnot broken?

Posted on Mar 17, 2007

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Assuming you installed the Vista driver and not the generic driver in windows, you would also have to set up the sound in the individual IM programmes. If you have installed the driver but accidently let the pc use a generic one, uninstall the camera software and download this driver and install, ensuring that wherever you download it to is where windows looks for the correct driver. http://www.logitech.com/index.cfm/downloads/software/US/EN,CRID=1794,contentid=11022 If you still have no luck, try using the xp driver that will probably be on the cd rom you got with the cam. Lastly, not all camera makes perform correctly on all makes of pc, it's hit and mis so if the cam does not work under any circumstances, return to the retailer and exchange for a different make.

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