Stopped running We were washing my washer just stopped. It will not drain or spin. It says Error 37 on the screen. I hope that you can help. It is in the wash cycle. We unplugged it and then plugged it back in.

Sound like the pump is clogged here a link
http://laundry.manualsonline.com/manuals/mfg/bosch/axxis+_wfr_2460.html
page 37

Hi,

To my knowledge, Error Code 37 on a Fisher & Paykel machine refers to "drain fault" which could either mean that the drain valve will not open or that the drain pump will not run. The easiest user intervention that could be performed is to check for any blockage/clog at the drain filter, drain pipe, drain pump impeller and drain valve.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Could be or could be a faulty drain pump.

Hi just read your posting.Error code 37 means you have a Pump Block Error.Now does the machine drain the water?Does your machine drain the water into the laundry sink or somewhere else?Please look underneath the machine to the front right and you should see a red or black fan.If you see this fan this is your pump.Try turning the fan clockwise and anticlockwise a few times to maybe loosen the pump if it is jammed.The fan should turn freely.Once you have turned the fan put it back on its feet and try a spin cycle.Hopefully it starts to drain.If you cant see a fan or the machine still does not drain then reply back with additional information and I am sure I can help you rectify this fault.Looking forward to your reply.

Good deal your machine is a Series 11.

“”Washer has stopped at 26 min with water in the drum. Will not spin or drain. Just sounds like it starts running then stops and repeats.””

I believe this is the start of a Spin Cycle of that Wash Cycle which Wash Cycle did you have selected?

Are there any error codes to the LED display like dC or uC?

If you stop that wash cycle with the wet load and do a Spin Only cycle will it complete with no error code?

Does the wash tub bang around in Spin Only cycle with the wet clothes load?

Standing by for some feedback and I will try to help.

Here is the Service Manual and parts look up. Can you let me know if you want to try to DIY the fix?

FAV6800A/FAV9800A Service Manual for reference. Sears Parts Direct for reference.

Rich

Clogged pump stopped up drain. If the washer does not think all water was pumped out in 8 minutes then it shuts down. Slow drain is my first inclination.


If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

"F21" is a Long Drain error code. This indicates that you have an obstruction in the drainage system. More than likely you probably have a clog in the drain pump. The following link explains:

http://www.fixya.com/support/r1484065-f21_error_code_whirlpool_duet_kenmore

Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris can commonly clog in this area as well causing the drain cycle to fail.

If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.

NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced.

Solution for Washer Kenmore 80series stopped on SPIN CYCLE and no Drainage or motor running.

** What was stopping it to drain was the defective limit switch which when the cover lid is closed starts the spin and the drain at the same time. I jumped the wires to get my close washed and I have to replace it for security. I had to unscrew the front control panel and remove the casing that wraps around the washer to have access for the limit switch wireing harness. I cut the two black wires and joined them with a wirenut so that I was able to continue my wash and draining the water leftt over.

Check the drain line for kinks or obstructions. Check the pump. Remove the hoses from the pump and use a flashlight to look into the suction port. Look for anything clogging the pump (like the occasional stray sock) and check the pump impeller for damage. Look for any broken/missing blades and make sure the impeller spins freely. If any blades are broken/missing or if you cannot get the impeller to spin freely, the pump is defective. Hopefully it's just a clogged drain line or pump. Sorry for your trouble and I hope this helped. Best wishes.

Have you checked your water pump? Sometimes this is an issue of the strainer being plugged as well. Do you get any flashing error messages on teh screen?