Picture goes out, sound stays on

I'm sorry that the TV is not displaying pictures on the screen. Please follow the troubleshooting steps and check the operation:

1. Please make sure that the connections are secure and proper.
2. Please select proper input by using the INPUT or TV/VIDEO Button on the Remote of the TV.
3. Try connecting a different video source like DVD player or VCR and check the operation. If it works with another device, the issue might be with the input device currently.
4. Also try connecting the device to a different port in the Computer if no other devices are available.
5. If the issue persists, try with a different cable.
6. Perform a power resetting and check the operation. To perform the power resetting, unplug the TV from wall outlet for more than 2 minutes and then reconnect it.

If the issue persists, after all above troubleshooting steps, service may be required. You can click hear to setup a service for the TV.

Also it would be good if you can come back with the model # of the TV to check whether the issue can be resolved with a firmware update.

Thanks for understanding. Please let me know if you require any clarifications / additional help.

Hi,
There is Part Store having Astar LTV-27BG boards in stock. Please check out might help you to power up back your TV.
Regards,

Is there a dark patch when you see the picture, easiest way to check is on the tv tuner with no cable attached, this way you have a grey static screen, if there is a darkness across the screen when it lights for that breif moment, then it may have a broken backlight tube. Had the same problem with my 32" LG.

The backlight or power supply for it has failed. Use a strong light next to the screen and look for a faint picture. If it is out of warranty, take it to a repair shop.

Symptoms of a Defective or dying Power supplies on LCD TVs.
1. Light(s) on the front panel are behaving not normal example, blinking, amber color or not steady, fainting, etc.
2. TV not turning ON properly.
3. TV turns OFF by itself.
4. Needs to be unplug to many times to make it work.
5. Humming or high pitch noise heard through speakers or at the back of the TV.

I repair these power supplies. Write to [email protected] if you require further assistance.

Your going to have to check the voltage coming from the PS and see if the inverter is killing it or if the PS is defective.

Hello Sir,
I need more details for these problem,
Please call 323-767-6030 and I will go through with you for the astar tv, model LTV-32ASB.

Astar LTV-32ASB model problem? I know someone who's know more about astar TV. Just contact him at 323-767-6030 and maybe he will help you go through this problem.

The power board is defectived, just e-mail me the power supply picture and I will help you go throuth the problem. [email protected] or call 323-767-6030

I have found that Macwynn is now producing the ASTAR LTV-32ASB model tv under there brand but cant find anything out on them