Try to delete one contact then add it agian and ask him to call u , if the name displayed then copy the contact to the SIM card or the computer then delete it from the phone then add them agian ........
if the first step didn't work try to hard reset the phone
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The NAME of the cellphone caller is assigned by the person who receives the call. If I assign to your number the name "Hugo Chavez" each time you call me, my phone identifies your call as coming form "Hugo Chavez". If my phone has no name associated to your number, it will show only the number. So, happens that the person who receives calls from you happens to know the previous owner of your phone , had him registered and has his name showing up. If this "detail" makes you nervious, tell this person to update the name identifying your calls.
Please follow the steps to stop Saying Incoming Caller Name
1. Go to MENU 2. Select TOOLS 3. There u can see PROFILE 4. Select PROFILES 5. There choose the profile currently u r. If u don't no the profile select the General by default 6. There u can see 2 Option like Activate & Personalize 7. Select Personalize 8. There u can see the option like SAY CALLER'S NAME 9. Go to that place the option to OFF 10. Done.