You can firstly try this:- Go to my computer>properties>hardware>device manager and look down the list for your cd/dvd drives and click the '+' sign then highlight your dvd drive and right click to delete. Restart the pc and windows will find the drive again automatically and install the drivers. But it may well be that your laser will need re aligning and cleaning with a cd cleaner, but if still no change the laser is on it's way out, I am lead to believe some burners have dual lasers for dvd and cd
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