Motorola Mobility RAZR V3 Logo
Skye Hodges Posted on Mar 15, 2007

Cannot send or receive picture messages

I brought my RAZR a week ago - it will not send or receive picture messages. Have called Optus and got some code number to put into my phone - did nothing. I went back to the shop I brought it from - he said it could be my sim so he got me a new one - did nothing. I still cannot send or receive picture messages. When I receive one it tells me to go to some website - and when I go to send one it just stays at 0% then says "unable to send" - the stupid thing is brand new - I'm might sell it because it's annoying me!

  • efisk Feb 22, 2008

    I also bought my razr last week and have been unable to send or receive pictures. bought it from my college cellular store and i have been there twice and they have not been able to help me. Its a good phone sometimes but i think i will get a new phone if this continues.

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Anonymous

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  • Contributor 62 Answers
  • Posted on Mar 15, 2007
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Well you have to have internet to receive pics from the internet sent from people but thats on trac phones not sure why on your's but as far you not sending pics via bluetooth or mms I dont know your phone should still be under warranty and they should have replaced it 4 you if you bought it with a malfunction. other than that try rebooting your software to see if that helps it may not be a hardware problem.

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