Question about Sony Cyber-Shot DSC-F717 Digital Camera

1 Answer

Reddish cast in photos, white objects look pink.

Our company bought the Sony DSC-F717 about 3 years ago (manufacture's date of Septermber 2003) and until recently it took great photos. Now all of the photos have a reddish cast to them even if we manually set the white balance with a white card. Sometimes fine horizontal lines will appear in bands in the photos. The photo I've uploaded is of a white car but only looks white in certain areas of the car and has shades of pink in other areas. The photos don't have the realism look to them even if we try to color correct the photos on the computer. And there have been times that all colors seem to disappear in the viewfinder except for red. It does not seem to exhibit the problem involved in the Sony recall from the class-action lawsuit so we are afraid to send it to them and have them charge us a bundle to fix it. Has anyone else seen this problem and know a solution? Thanks, David

Posted by David Massey on

  • David Massey
    David Massey Mar 14, 2007

    Somehow the photo did not upload when I posted the topic "Reddish cast in photos, white objects look pink" so I'm trying it again.

×

Ad

1 Answer

Anonymous

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Sergeant:

    An expert that hasĀ over 500 points.

    Champion:

    An expert who has answered 200 questions.

  • Expert
  • 326 Answers

Hello dcmassey, the cause of the problem can be CCD imager. So, the best solution is to claim for Sony recall. If there is some other problem ask for the price estimate. Please contact the nearest Authorized Sony Service. Best regards, Arpi

Posted on Mar 17, 2007

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...
Sony Cyber-Shot DSC-F717 Digital Camera Logo

187 views

Ask a Question

Usually answered in minutes!

Top Sony Cameras Experts

Vish Iyer
Vish Iyer

Level 2 Expert

76 Answers

Rehan Zafar
Rehan Zafar

Level 2 Expert

51 Answers

Cindy Wells

Level 3 Expert

6304 Answers

Are you a Sony Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...