Sony Cyber-Shot DSC-F717 Digital Camera Logo
David Massey Posted on Mar 14, 2007
Answered by a Fixya Expert

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Reddish cast in photos, white objects look pink.

Our company bought the Sony DSC-F717 about 3 years ago (manufacture's date of Septermber 2003) and until recently it took great photos. Now all of the photos have a reddish cast to them even if we manually set the white balance with a white card. Sometimes fine horizontal lines will appear in bands in the photos. The photo I've uploaded is of a white car but only looks white in certain areas of the car and has shades of pink in other areas. The photos don't have the realism look to them even if we try to color correct the photos on the computer. And there have been times that all colors seem to disappear in the viewfinder except for red. It does not seem to exhibit the problem involved in the Sony recall from the class-action lawsuit so we are afraid to send it to them and have them charge us a bundle to fix it. Has anyone else seen this problem and know a solution? Thanks, David

  • David Massey
    David Massey Mar 14, 2007

    Somehow the photo did not upload when I posted the topic "Reddish cast in photos, white objects look pink" so I'm trying it again.

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  • Posted on Mar 17, 2007
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Hello dcmassey, the cause of the problem can be CCD imager. So, the best solution is to claim for Sony recall. If there is some other problem ask for the price estimate. Please contact the nearest Authorized Sony Service. Best regards, Arpi

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