hard drive sounds bad. has it been dropped?
try to do a cleanup
- Detach the Zen player from your PC , and ensure that the Zen Sleek is turned off.
2. Connect the power supply to the player.
3. Hold down the Play/Pause
button while inserting a paper clip into the Reset hole
underneath your player, beside the data/power connector. Keep on holding the
button while you release the Reset button. The Rescue Mode screen will
4. After the recovery mode has started, release the Play/Pause
It will display the following options.
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware
Erases your player's firmware.
select the Reload Firmware
option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboots the device.