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Question about Philips GoGear HDD6330 MP3 Player

3 Answers

I cant put pictures on my mp3 player

For some reason i cant figure out for the life of me how to put pictures on myphillips gogear 30gb mp3 player, it says it supports picture files and when i "put" them on the device it says they have been synced to my device but they dont show up. i cant even take off the sample pictures that came with it. any idea would be appreciated, thank you.

Posted by john farmer on

  • 13 more comments 
  • Anonymous Nov 15, 2007

    I tried renaming the pics and it didnt work.

  • rsantos85 Nov 19, 2007

    Have the same problem. My windows media player says the device is synched and pictures should be there but when i check, there's nothing there.

  • ssggaabb Nov 26, 2007

    help me i cant get any pic on there

  • Anonymous Dec 12, 2007

    Same here bought my mp3 player last x-mas and have not been able to put pics on it either, I have the same problem as the original person who started this post.

  • 12number Dec 26, 2007

    how do you put pictures on a mp3 player? wat websites do you go to?

  • Krazy Kay Dec 29, 2007

    Same Problem We hookied it up and it said It was sync but when it said complete the pictures arent there. It says that there stuff added on but you cant see it and cant figure out how to take it back off.

  • Anonymous Dec 30, 2007

    Very frustrating, having the same problem as well.

  • 123muffin Dec 31, 2007

    same problem

  • Anonymous Jan 21, 2008

    how in the world do i put pictures on my mp3

  • Anonymous Mar 03, 2008

    i have gone on my cmputer and clicked on the removable disk and then i had drgged the picture over but when i did that, some words popped up so when i looked on my mp3 player it wasnt o there and the mp3 player said empty disk

  • derricka505 Oct 05, 2008

    i have the same problem i know to sync music but not pictures

  • kenishaswans Oct 05, 2008


  • Anonymous Nov 29, 2008


  • Anonymous Dec 26, 2008

    I know it is sssoooo anoying.

    I have no idea how to, Sorry :(

    All Ive on it is songs I downloaded

    and the sample ones stink

    Im thinking about getting a ipod instead

  • Anonymous May 05, 2009

    i have the same problem and i would really like to know how to get pictures on it



3 Answers


The same thing was happening to me and somehow i got it to work this way. You have to make sure you have windows media player 10 and that you have both device manager and the philips plug in is installed i downloaded the latest device manager and philips plugin from the philips support site and installed it. so then when they are installed open windows media player 10 and then go to options and on the player tab put enable picture support for portable devices and once you have done that add the pictures to your sync window and sync the files and when the sync procces is done the philips device plug in will pop up and say updating picture file once that is done and when it is safe to disconnect it do so. and then go to pictures on your mp3 and they should be there this is how it worked for me i dont think it will work with WMP11 so try this meathod and hopefully it will work

Posted on Feb 24, 2008



Wow thanks^^

Posted on Jan 30, 2008



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I had the same problem, I went to the phillips support site for this player and had to literally uninstall and reinstall windows media player 10. Also, make sure that the plugin is installed and not just the device manager software. ( Go to control panel, and then add and remove programs - and look to see that you have BOTH the device manager and the plugin installed.) if you need to install the plugin it can be found at this link:

Posted on Jan 02, 2008

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I cant put pictures on my mp3 player

i am not quite sure but maybe is the picture you want to open to big?
You can make them smaller using paint. Maybe that works?


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ummm idk what to do iether..i looked kuz i thought you hade an answer but i dnt know how to either i tried so many times!!


Perhaps you still have it in "hold" position.
Otherwise, reinstall the software or try to put music on by adding the folders direct into the Phillips with the explorer.

My philips 30gb wont play my songs!!!

Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

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My lists are in reverse order

You have to delete those songs off the player, put them in reverse order in Windows Media Player, and then reload them to GoGear. I know it's a pain, but it is the only method that works.
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