My watch has locked up. The analog portion has stopped working and the digital portion seems to be frozen in time. I tried the reset function in the manual, but that didn't fix the problem (made no change). Could a low battery do this? The watch has been in this state for about 6 months now. Thanks, Brian Johnson
So is the glass cracked? or do you have an watch protector on it which is broken (usually a rubbery type protector which slips on over the glass)?
First of all they should be giving you explanation why the watch needs whole movement replacement and what is the cause.
As the watch movements are upgraded and made more sophisticated every year, some of them are discontinued and the next generation movements are replacing them. Watch manufacturing companies usually try to produce interchangeable movements, so, the newer one can replace the older.
In your case (if there is no newer version replacement) you have no option, but to shop around for exact new movement for replacement.
All you have to do is to find out your watch's movement number (that Citizen facility in CA should give that) and then shop for it. Plenty of movemevts on ebay, not to mention specialized watch part supplier companies. All available over the internet - just takes some time and nerve.
It turns to "chek" if the moisture sensor that triggers dive mode when you go in the water is exposed to water and you don't dive for more than an hour. The sensor is very easily triggered by sweat, so all you got to do is wipe the sensor between the crown and the upper right button with dry cloth and "chek" will go away.
Usually answered in minutes!