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Go to this site and enter the code on the back of the watch;
they hopefully have the book - if not find a model number that is closest and you probably will get the info you need - this sort of procedure is often going to be the same over many models.
Hope this helps :)
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mcdevito75 here, You have a Fissil watch, Quatrtz, and the face has changed color, If the color is a dark gray or black, and you"ve banged the watch against something, The LCD Liquid Crystal Display is shot, no good anymore. To be sure see a local small watch repair shop in your area, they should tell you for sure and for free. Sorry!.