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When you see light print it can be from a few things. This is basically a laser printer with a fax machine so the same problems exist in both. The most common cause by far is simply low toner. If you take out the toner cartidge and gentl shake it side to side then put it back in. Now try printing again. This should be much darker. This may only last a few dozen pages (but can go a quite a bit more if you are lucky) but it shows you that you need to get a new toner cartridge. The other causes can be a image setting in the fax. In the control panel it will show you a setting for how dark it will print. Normally it is in the middle of the range. The last common thing is a fusor wire. This normally shows up as a error first but it can slowly fail. The fusor is the heater that bonds the toner to the paper. If it doesn't get hot enough then not all the toner sticks and you get light printing.
• The cover is open. Close the cover. • There is no paper in the tray. Load paper in the tray. • The printer has stopped printing due to a major error. • The toner cartridge is not installed. Install the toner cartridge. • Your system has some problems. If this problem occurs, contact your service representative. • The toner is totally exhausted. Remove the old toner cartridge and install a new one.
Error Red Blinking
• A minor error is occurring and the printer is waiting for the error to be cleared. When the problem is cleared, the printer resumes printing. • The toner cartridge is low. Order a new toner cartridge. You can temporarily improve print quality by redistributing the toner.
See below. It's the steps after 7 that is most likely part of you issue. Refer to your user guide (or see below for a link to an online version) for illustrations.
Slowly take out the drum unit and toner cartridge assembly. Some of the jammed paper will be pulled out with the drum unit and toner cartridge assembly.
Set the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.
To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes inside the printer.
Close the front cover. Note: Do not put the drum unit and toner cartridge assembly back in at this point.
Pull the paper tray completely out of the printer.
Pull the jammed paper down and out of the printer.
Open the back cover (back output tray).
Still looking at the back of the printer, pull the tab toward you to open the fuser cover.
Pull the jammed paper out of the fuser unit. HOT SURFACE After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer.
Close the back cover (back output tray).
On the drum unit you set aside, push down the green lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit. CAUTION Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
To avoid print quality problems, DO NOT touch the roller part of the toner. Try to keep you hands, fingers and everything else away from there.
Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in properly, the green lock lever will lift automatically.
Open the front cover. Put the drum unit and toner cartridge assembly back in the printer.
this error can be caused by a paper jam, or a little piece of paper in the toner area, Take the cartridge out and use a flashlight to check in the sides looking for paper. Other reason is that sometimes the sensor that detect the toner is out of place and in that case you can try to power cycle with the toner out before you install it again. Good luck
A. The drum is not
charger corona wire is probably broken or not making good electrical
charger corona wire may be part of the toner cartridge. Try
and reinstalling the toner cartridge. If that doesn’t work, try
another toner cartridge.
Changing the print cartridge 1. Open the print cartridge door, and remove the old print cartridge. See the recycling information inside the print cartridge box. CAUTION To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper. 2. Remove the new print cartridge from the packaging. 3. Bend the tab on the left side of the cartridge to break it loose. 4. Pull the tab until all the tape is removed from the cartridge. Put the tab in the print cartridge box to return for recycling. 5. Gently rock the toner cartridge from front to back to distribute the toner evenly inside the cartridge. 6. Insert the print cartridge in the printer, making sure that the print cartridge is in position. Close the print cartridge door. CAUTION If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric.
There is a little white lever inside on the left that the new toner resets. If it doesn't move freely, it can't see the new toner cartridge. There's a window on each side of the toner cartridge that you can cover with a piece of electrical tape to stop the error. For the drum error, you open the front door and press menu or options button and tell it it's a new drum and that error will go away.
I had this problems and did everything suggested on here. Installed firmware update (which just changed the error message - didn't get rid of it), removed paper, changed size, replaced paper, tried new cartridge. Nothing worked. Finally found a tiny piece of paper that must have been blocking the sensor. It was on the left side near where the power cable is. It was less than an inch square. Got it out with some tweezers and problem solved.
Step1 If you're setting up the printer or changing the toner or ink cartridge for the first time, double-check the instructions to make sure that you installed the cartridge correctly and, for new printers, that you have removed all the pieces of cardboard or plastic packing material. Step 2 Check to see whether paper is feeding from the paper tray. If it's not leaving the tray at all, try feeding a page manually (if that's an option) or using a different paper tray. Sometimes a problem with the tray can be traced to a broken spring or a piece of plastic. Step 3 If paper is feeding from the tray but jamming in the printer, examine where the jam is occurring and then inspect the printer carefully to see if you can find what is causing the problem. A piece of paper, for instance, might be blocking the paper path. Step 4 If paper is feeding through the printer but coming out blank, check to see whether the printer is out of toner or ink. A defective toner or ink cartridge could be the problem.