GE side by side fridge, water dispenser is not working
Our fridge is not dispensing water for about 2 weeks now. Checked if the door is closed properly, it is. We had a repairman check it, he said the tube is frozen, he tried to melt the ice with hot water, it didn't work, he even melted part of the tubing but he replaced it though. he then said he can't do it. How do we thaw the ice ? or do you think it really is frozen?
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I have the same fridge and the water line freezes up in the door on a regular basis. I have to use a hair dryer and slowly wait for it to melt. It takes about 30 minutes and then works fine for awhile. It has become quite a habit that I'm not thrilled about. Don't waste your money replacing the board or anything else. GE was no help and I'm now shopping for a new fridge bc of this issue. Needless to say that it won't be a GE! Hope this helps.
http://www.repairclinic.com/0100_1.asp There's an ice- or water-dispensing problem
The ice and water-dispensing system of your refrigerator is quite complex. Many components work together to provide the ice and water. Aside from a simple problem of a leaky water tube or a jammed ice chute, most other components are not user serviceable. We suggest that you contact a qualified appliance repair technician for such repairs.
Some have said that if you are fridge is still making ice, then your water line may be frozen. So you need to let it thaw out by leaving the freezer door open. Figure out somewhat to try and keep the cold air in by using plastic sheeting or something, until the line thaws. You can't dispense water with the door open, so reach up press the button that makes it think its closed and try to dispense the water..or just shut the door to test it out. I am going to try this when I get home today, because I am having the same problem on my GE model# GSH25JFTA BB.
It is possible the water line inside the freezer door froze . Remove the bottom kick plate and follow the white tubing about 6" to a coupling . Push in on the white ring and at the same time , pullout on the tubing . Push the water dispensor , and if water comes out of the hose going under the fridge , this means the line is frozen in the door . If no water comes out , it means the water tank at the bottom of the fridge section (behind crispers ) is probably frozen . A hair dryer should work on the tank , but , a different procedure will be needed to thaw the door . Come back if door is frozen for the procedure .
Generaly the control board controls everything sometimes you have a bad thermister GE has a help line I beleive it costs 20.00 bucks but you will need a meter and know how to use it and they willl talk you thru the repair .
If your water supply line is not pinched closed somewhere and the fridge has electricity supplied then it may be the solenoid operated water supply valve that has failed. This electric actuated valve should open when you activate the switch in the door with your glass.