Washer was in spin mode and went off balance. The door came open and we did everything, Unplugged and then held the cycle off for 5 seconds.
The door now will not close at all. It seems to have sprung something.
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All Spin cycles regardless of load or even when unloaded and spinning?
If so suspension is broken.........Technician repair only, even the balance weights in the tub are too heavy for DIY to remove and replace springs
Your problem is probably much more than the washer being out of balance. The front load washers have shock absorbers that hold them from moving all over the place. These have a habit of breaking. Then the drum hammers and sounds like things are flying apart. Pull the bottom front off and check the shocks. Typically the rings where the pins go throuhg are where they will break. Sometimes at first they look okay and you have to grab them and move them to see that they are broken.
I hope that this will help you to solve your problem!
MY WASHER WAS DOING BASICALLY THE SAME THING. I HAVE A WHIRLPOOL FRONT LOADER MODEL #GHW9460PL0. MY HUBBY REMOVED THE 3 SCREWS FROM THE BACK OF THE WASHER, UNPLUG IT FIRST, AND TOOK THE TOP OFF. WE THEN CAREFULLY UNPLUG THE WIRES AND REPLUGGED THEM BACK IN 1 BY 1 SO U WONT GET THEM MIXED UP. WE THEN TRYED IT, AND THE CONTROL LOCKED LITE STAYED LIT. HE HELD THE SIGNAL CYCLE BUTTON IN FOR 3 SECONDS AND THE LIGHT WENT OUT. WE THEN TRYED RUNNING A CYCLE AND SO FAR SO GOOD!! GOOD LUCK!