Canon ip 3500 7 flashes of orange

I fitted 4 new Canon ink tanks to my iP3500 printer - 12 months & 2 weeks old! and it is flashing 7 times orange at me saying that there is 2 carts the same colour fitted. There is not! What can I do to over ride my printers dead brain?
Robert,

Anonymous Dec 14, 2008

No, that didn't work.
I also tried putting the 4 old carts back in it, but got the same message. I used a cotton bud lightly sprayed with windex to clean the fine bits of brass that contact the chips on the carts, same message still. A new printer is cheaper than 4 new carts believe it or not! So if I have not got this stupid thing fixed by then I will buy a new one. But I still don't like a machine to beat me!
Anonymous Jan 11, 2009

IP5200 and same problem

IP5200 and same problem

1 Answer

Anonymous

Master 685 Answers
Posted on Dec 14, 2008

Anonymous

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Try unplugging it for a little bit and plugging it back in and see if this works.let me know if not then we will try something different.thank you for using fixya.

Anonymous Dec 15, 2008

when u clean it you are susposed to use alcholo also a lint free cloth try this

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I refilled my black ink tank on my cannon ip 3500 and I cannot print anything. the yellow and the green buttons keep flashing and it says I have service error 6502. also it does not recognize my ink tank...

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Canon ip 3500 7 flashes of orange