Question about Maytag Neptune MAH5500B Front Load Washer

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Leaking Washer Machine

I have a Maytag Neptune front loading washer that leaks in the front right corner. I noticed a hole in the flange around the tub and I'm not sure if this is where the water is coming from or not. It seems leak worse when there are less clothes in the washer. Maytag wants to send someone out, but wants to charge me $80 for the trip. Help! Is this a major or minor problem? I have looked under the machine while it is running and a slow drip is in that front right corner. Anyone know the answer?

Posted by Stacey Barber on

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Anonymous

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I just this week have had this problem. There is a whole in the rubber boot around the drain whole in the bottom. I have got the part and am trying to fix it myself. You might try calling your maytag dealer and asking for the part at cost. It's worth the try. They wanted over$80 for the part and over $80 for the call. motherof6

Posted on Mar 14, 2007

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The right front corner is possibly a low spot where the water is runnung to. Two possible points of the leak are the main door boot could have a tear in it or the drain pump could have a hole. It is possible to look inside of your machine while it is running. First I must warn you to take care and not touch anything inside while there is power to your machine. First open the door and you will see 2 screws on the left and 2 screws on the right sides. one pair of screwws will mount the hinges and the other set goes through a small triangular bit of metal. remove the screws and leave the door in place. The sides of the front panel between the door and edge of the machine will rotate outward slightly and the whole front panel will pull forward. at about 45 degrees the panel can be lifted off of the lower supports and placed out of the way. You will now be able to run the machine and observe exactly where the leak is coming from. Again all of the electrical connections you see are live when the machine is plugged in so do not reach inside of your machine.

Posted on Mar 14, 2007

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