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I would remove the refill. HP voids the warranty if the cartridge leaks. I have seen refills leak and destroy the printer. Replace with a brand new cartridge. If that is not the solution you want. You can remove the cartridge and clean it with rubbing alchohol and a paper towel or a q-tip, just make sure there is no fuzz left when your done. Also if you have the HP software installed on your computer, there is usually a cleaning program built into the software.
I HAVE THE SAME PROBLEM. tried all the print solutions. Some of these units are not compatible with all OS. After do the obvious clean nosel stuff several times you may want to remove cart. and clean contacts with a clean pencil eraser, warm water and then dry completely. It didn't work for me but..... Alternative is to by a Cannon.