What I would recommend you to do is to make sure that your device is under MTP mode instead of MSC...to do that go under menu,setting, usb
and then there should the two mode listed there...then you want to plug your device in the back of your computer..not in the front..that is very important....once you do that..open up your windows media player
...click on your start thee sync panel..if your device is recognize properly it will be showing there on the right side..and if its not listed properly, it will say connect a device..if thats the case..click on your start menu right click on computer and then click on propetties, click under hardware
and then device manager..your device should be showing there...check under disk drives
to see if your device is showing there and if it doesnt you want to right click and hit uninstall...we dont want your device to be under disk drive
..we want it to be under windows portable device...once you uninstall it...go to http://www.sandisk.com/DriverDownload/index.asp
and find the driver for your device..and then connecct the device on the back of your computer...it should work properly..if you are still having any problems..let me know..i would be more than happy to assist you..
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