KitchenAid KSBS25FK Side by Side Refrigerator Logo
Jonathan less Posted on Mar 12, 2007
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Ice shute does not seal

Ice shute is not sealing so the ice maker is frosting up and not working. The rubber seal of the shute is not fitting snug anymore. I suspect a teenage anger issue is the cause. How do I get to the parts to see what needs replacing. I would like to do this myself if possible. Thanks

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  • Expert 116 Answers
  • Posted on Mar 13, 2007
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Joined: Mar 10, 2007
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There is a plastic clip that has broken off of the icemaker chute door spring latch on the refrigerator door. This is a common problem and a replacement kit is available from whirlpool to correct this problem. If you contact whirlpool directly they will help you out with a part number for the kit.

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0helpful
1answer

Their is frost and ice around the inside of the freezer, the rubber seal around the freezer door is split and broken could this be the cause of the frost and ice?

Being brief yes it is the cause of the frost. Door seals are not that expensive and in a matter of months the energy consumed to keep a unit cold can cost more than the cost of the door seal. (not labor... )

However.... if your unit is not defrosting properly you would have ice build up on the back wall / access panel of the unit.

If your ice build up is mainly on the cabinet face and wall.... the door seal is for sure causing the problem.

If you respond with a make AND complete model number I will do my best to locate a replacement part for you.

Thanks for choosing FixYa,
Kelly
3helpful
2answers

Bottom of ice maker is frosted up & leads to food getting frost

Sounds like your freezer is pulling outside air into the freezer from the dispenser door or around the door seals. This could be a defrost problem beginning as this is moisture remaining inside the freezer compartment and not being taken out during defrost. So it may be a good idea to look into the back of the freezer and see if there is frost forming also on the rear wall. If yes you will need to manually defrost by unplugging the refrigerator and removing the rear panel in the back of freezer to expose the evaporator coil. If frozen over I want you to defrost with a hair dryer until we can have a look at the defrost heater below these coils. The heater in your model PSS26MRSS has glass around the heating elements and will be easy to see if the element is burned out. If burned out the defrost heater part number WR51X10055 and the defrost thermostat part number WR50X10068 should be replaced. Let me know if you are ready to begin or if this is helpful. If by chance these 2 parts look OK then we will need to look over the main control board for burn marks or signs of heat damage. I'll be here if you need me Thanks, Sea Breeze
0helpful
1answer

ICE MAKER FROST UP AT CHUTE

is this a u-line? Or a GE? If its a U-line make sure the freezer door is closing and sealing. If its a GE then check the gasket and make sure that is sealing.
1helpful
1answer

Frost in freezer

The door seals on the refrigerator and freezer doors will not cause the frost at the ice chute. Frost will build up where warm moist air meets cold air. Your ice chute door seal is bad, so you need to replace the ice chut door. As far as your door gaskets go, clean the gaskets and the mating surface of the refrigerator and freezer cabinet. Use a hair dryer (NOT a heat gun) to heat the door seal up anyplace the dollar bill was loose. The magnet in the gasket will pull tight to the cabinet once the heat has softened it up. Do not open the door for 30 minutes or so to allow the seals to cool. You would only want to replace the seals if they are torn.
0helpful
1answer

Ice cube flap door

try this site...input your model # and look for the ice door parts. Maybe a bad spring. They are also very helpful with their chat and phone assist., video repair etc. Make sure to get the model # though.
https://www.repairclinic.com/RepairHelp/How-To-Fix-A-Refrigerator/62-5-1414685-/Whirlpool-Refrigerator-ice-maker-overflowing-WRX735SDBM00?r=%2fShop-For-Parts%2fa4b5c21i2659d1414685%2fModel-WRX735SDBM00-Whirlpool-Refrigerator-Gasket-Seal-Door-Gasket-Parts
Best to you.
1helpful
1answer

Icemaker seems to partially melt ice while it is being stored

The number one cause of this is the door is not sealing correctly. Check that the door closes and seals as it should.
3helpful
2answers

Frost buildup on ice/water dispenser

Is the trap door flap closing properly where the ice comes through the door? If open, warm air would be coming in frosting and maybe iceing things up
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