Wireless configure laptop

Hello I have a netgear wireless broadband router. I am trying to connect wirelessly with the above laptop. I have typed in the correct SSID! number and Network code. When I search for wireless connections I can see my router at the top of the pile with 5 green bars showing + all my neigbours networks (which implies all is fine) Now I can connect to theirs and surf away but when I try to connect to my sky Router I get a message similar to this 'Aquireing Network Data' it just carries on displaying this message but never connects. I have contacted my broadband supplier but they will not help me configure my laptop and try to sell me a network device that plugs into my usb port. Are they right? I thought the point of 'wifi' is that it picks up networks automatically. regards Mark

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You may be getting a little mixed up; the SSID is the dispayable name of the router over a network and the code you may be refering to is the WEP or passkey for security. First go into your routers settings and ensure that the DHCP is enabled to automatically give the laptop an IP address. Check your laptop wireless adapter/reciever is set in the properties to obtain IP adress automatically. Turn off any encryption you have running on the router and restart both router and laptop. When laptop boots it should again find all the wireless networks in you locality, then click on your network and click connect. If all works fine go into router again and then set up security key and note whether it is an 'open' or 'shared' network access as you may need to input this into your laptop if it is unable to reconnect after the restart. Also if your wifi signal is relatively low, it will not allow a connection to the internet as it is unable to send data at a low signal rate. If you originally ran the router via an RJ45 network cable, you may need to clear the dns from your laptop, click Start>Run, then type ipconfig /flushdns and restart your laptop to give it a new ip address and dns address.

Posted on Mar 12, 2007

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