Red clean light is on. I cleaned the blades on my ionic pro. It wouldn't turn on. button stayed red. I washed the blades, blew air through the machine for dust removal, and pull the wire cleaning mechanism. The red clean light remains on.
All electrical contacts can get a film on them. Try cleaning the contacts (at the bottom of the blade unit; you should see the three with the blades out) with an alcohol swab (make sure the contacts are dry before reassembly in this case) or a pencil eraser (vacuum the debris out before attempting to start it again).
If those contacts don't make up properly, the unit will think it needs cleaning, even though it doesn't.
Remove that little plastic piece that is supposed to clean the wire. You will have to manually clean the machine from then on but if your machine is broke manual cleaning is better than not working at all.
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Same problem : after cleaning thoroughly inside by removing the Front & Rear Plastic grid and the stainless blades, I also cleaned the 2 wires (very softly and carrefully, not to break them), but the Red light goes on after only few minutes :
Here is my last Solution :
1 - Turn on (Low position) although the Red ligt is on
2 - Release the Rear plastic Grid (or Front plastic grid, or both of them) : That stop the unit automatically
3 - Replace it and make sur it's well locked : the unit turns on automatically.
After that, my unit works well, no mor Red light.
But my husband will see if he can by pass the Cleaning detector, so we will not have this stupid Red light on anymore !
I have had to hit the power button several times in a row to get the red cleaning light off till the other light went blue. Thats what I did, Did you just clean the blades? there is another part that cleans the wires too, Its like a plunger.
Sharper Image was giving customers a small rebate for the product since it was proven to be ineffective for cleaning the air by Consumer Reports as well data by the EPA.
This has caused a mess for Sharper Image that they went into bankruptcy as a result of it. The Consumer Products Safety Commission is going to be making a decision on ionizers at the end of year since there are hazards in the air from using the devices. It could be that ionizers are no longer sold in the US next year.
The industry should have been regulated and unfortunately the government never did anything about it until Sharper Image and Consumer Reports went to court on it.
After cleaning the unit, blue light turns on momentarily then red cleaning light comes back on. Have cleaned and dried unit including the contacts on the end (cleaned with alcohol). Sounds like a common problem, any solution? Bob
i have the same problem after cleaning it it turned on with a sound like frying stuff .and it goes to red light which means clean..but the blades are clean i dont know whats goin on but theres a smell in the unit which i cant tell what kind any one can help?
My ionic pro did the same, the red light just wouldnt go out, so I looked down the plate opening, (with unit unplugged), and could see one of the wires was broken. (these are the ones you clean by pulling up that plastic tab). I am currently looking for replacement wires, will post my progress. GregV
The machine is now part of a land fill elsewhere. Do to the company's attitude and refusal to help figure out what was wrong, they will not get another dime of my money. It seems that - when I tested - several of the components were zapped. I found at least one z diode out on the power supply end. I was not about to start fooling with the flyback xmfr. What amounted to the chrona wires tested fine. It is a neat idea but the company is worthless as far as customer relations. The "service" person could barely speak English (Engrish). They did not know a transistor from a fuse! I will recommend this product TO NO ONE. Ionic Pro - are you listening??? A VERY DISSATISFIED CUSTOMER!!!