I really like my scanner and don't need to buy a new one. But my scanned images have acquired a red line through the centre of them, which is a real pain to clone out each time. Can I buy a new bulb or something to correct this problem?
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Usally this is due to dirt accumulated on the glass surfaces of the scanner.
Make sure that both glass windows inside the scanner are clean.
Next step is to clear both CCD's (read heads) but in this case you need to disassemble the scanner.
Make sure all the scanning settings are correct first then set everything first before you preview image then hit scan.
make sure the size is correct drag the image on the prview screen make ths dotted lines frame your image then scan
remember you tell the machine what to do by setting it, if you dont the machine trys to do thevscan its self. Good luck, have fun
There is something on your scanner glass. Clean the glass with glass cleaner. If this happens when using the automatic document feeder, open the top side cover where the paper feeds into. There is a narrow glass strip there. Clean that as well.
If this fails, the scanner head has a bad sector on the CCD and will need to be replaced. You will probably find that it will be cheaper to replace the printer entirely if that is the case.
I have one with the same problem. Look at the lamp. If it isn't really bright, that could be the cause. Mine is bright at one end and that is the side of the page that is good. I am not an expert so I could be wrong, but that is where to start if all else looks OK. Am looking for a cheap replacement lamp myself. But at the prices of all-in-ones, it's not worth spending much.
It appears to be a freak problem. The best way is to bring it to original condition. Try uninstalling the scanner, run Scandisk on the Comp, Switch off and reinstall the driver. this may work.
Try running a calibration. This is done thorugh ScanGear in Advanced mode. Once in Advanced Mode, in the Image Settings section there should be an option for Calibration (you may have to scroll down in this section to see it). After running the calibration, try performing a preview scan with nothing on the scanner glass. If the red line shows up on the preview now, then most likely the scanner needs to be serviced.
the problem could be the cabling between the scanner and the Computer itself.
Other than that the lamp is possibly faulty or on the way out.
try uninstalling and re-installing the scanner.
Also check that the AC adaptor is,nt overheating, unplug for an hour and then retry setting it up.
Mike @ Compurepair.