Question about Rival 38601 Smart Pot 6-Quart

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Broken keypad Rival Crock pot suddenly has all the display lights on the keypad light up when turned on. Lights do not go out when programming cooking time so it's impossible to tell what the cooking time setting is. Any suggestions?

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Anonymous

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My father-in-law just Fonzied this one after a day of us all trying to fix the crock pot.

Press the "High-Low-Warm" button REALLY HARD. It's worked for us twice now.

Posted on Jan 04, 2009

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Unfortunately this sounds like the control board has gone. this is usually only repairable by replacement, but it is not a particularly costly part or complicated job. if still under warranty then e-mail to: [email protected] and ask for details check this site for more info on warranty/repair etc http://www.crockpot.com/searchresults.as... or this site for any other problems: http://www.rivalproducts.com/ Rival c/o JCS/THG, LLC 13120 Jurupa Avenue Fontana, CA 92337 Telephone: 1-800-323-9519 hope this helps :)

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Posted on Mar 11, 2007

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38601 Smart Pot 6-Quart

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My rival oval smart pot has 4 hr, 6 hr, 8, and 10 hr and a warm light. I want to know how I engage the warm light. It seems that soups overcook on low 10 hr if I keep it on 10 hr. I never see the warm...

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