NorStar M7324 Telephone Logo
Kelsey S Posted on Jul 23, 2012
Answered by a Fixya Expert

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Norstar line static

Answering Line 2 today has resulted in every call being full of static. So much so that I can't hear the person on the line. At first I thought it was a specific area code, but it's every call we receive. None of the other lines are static-y.

1 Answer

curlycord

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  • NorStar Expert 277 Answers
  • Posted on Jul 26, 2012
curlycord
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Joined: Apr 10, 2009
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Most likley not a phone issue since you say its a line.
Call your carrier (i.e Bell, AT&T ect) whom supplies your phone lines to fix it.

4 Related Answers

Anonymous

  • 326 Answers
  • Posted on Jan 16, 2009

SOURCE: I would like Line 6 on Norstar System to Ring Different

Normal 0 To Change your Ring Type:
1. Press the Feature button, then * 6
2. Press the number keys 1 – 4 to hear the different ring types
3. Press the OK softkey when you hear your desired ring

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Anonymous

  • 1 Answer
  • Posted on Mar 24, 2009

SOURCE: Norstar m7324 - forward to outside line

The solution for someone using the administrator phone (receptionist phone) is after discovering you have a fax call, depress the <link> button. Dial the fax number, wait for it to answer, then depress <link> again. This places call 1 with an outside number.

Apparently this is also available if you have a feature button by depressing <feature> <7> <1> instead of <link>. I haven't tried this so don't take my word for it.

This can also be used to forward a caller to an outside line, such as a cell phone. In the manufacturing business, our shop manager is never in the office. I may ask him if this is a viable solution.

Anonymous

  • 1 Answer
  • Posted on Apr 11, 2009

SOURCE: answering call

Feature ** 266344 password 266344 (assuming the default passwords are set)
A. Configuration
2. Line Access
Show set (enter the telephone extension set number that needs to be changed) ex 34
Then press enter 4 times until you see the 'Prime Line'
Press the change button to set the desired line that will activate when the handset is picked up.
(It will probably display 'None' at present before change)
Press enter and release.

A

Anonymous

  • Posted on May 26, 2009

SOURCE: Norstar 7324-two lines show in use, but wont hang up

Power cycle the system. You need to go into lines/trunks and change the line typ from unsupervised to supervised so this will stop.

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Related Questions:

0helpful
1answer

How do i fix my phone, it rings, but i cannot dial out and there is lots of static and buzz when i pick up the phone

Do you have other phones on the same line?
Are they clear or do they have the static. If it is a telephone company old copper line and it happens on all phones it maybe a Telco problem.
0helpful
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Static on line 2

your line might need a splitter to make sure that both lines have clear crisp dialtone
2helpful
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Norstar M7324 not showing lines in use and unable to retrieve calls on hold

That might mean that the line(s) is(are) not programmed for that telephone. If you press feature * 0 then one of the line buttons, does it list as a line or blank?
0helpful
5answers

My first line will not work anymore, it just dials and then the person dialing it gets a dial tone. So, I had to forward it to one of my other lines. How do I fix this?

What do you want to change? What feature is programmed on the button?

"EACH OF THESE CODES ARE PRECEEDED WITH THE ""FEATURE" " KEY"

**CONFIG NORSTAR CONFIGURATION PROGRAMMING (INSTALLER)
**SCPLUS NORSTAR SYSTEM COORDINATOR PLUS PROGRAMMING
(CICS AND ICS 2.0+)
**ADMIN NORSTAR ADMINISTRATIVE PROGRAMMING (SYS Coordinator)
**BASIC NORSTAR BASIC PROGRAMMING (CICS & ICS S.0+)
**SET NORSTAR SET PROFILE
**LINE NORSTAR LINE PROFILE
**USER NORSTAR USER PREFERENCES (CICS & ISC 2.0+)
**TIME NORSTAR TIME AND DATE (CICS & ICS 2.0+)
*0 BUTTON INQUIRY
*1 FEATURE KEY EXTERNAL AUTODIAL
*2 FEATURE KEY INTERNAL AUTODIAL
*3 FEATURE KEY PROGRAMMING
*4 PERSONNEL SPEED DIAL
*501 SELECT ENGLISH
*502 SELECT FRENCH
*503 SELECT SPANISH
*6 RING TYPE
*7 DISPLAY CONTRAST ADJUST
*80 RING VOLUME ADJUST
*81 MOVE LINE KEYS
*82 DIAL MODES
*831 AA ON/OFF (CICS)
*832 CCR ON/OFF (CICS)
*833 AA/CCR RECORDING MAINTENANCE (CICS)
*84 AUTO LOG OPTIONS
*85 CALL LOG PASSWORD
*89 PROGRAMMED RELEASE
*9 RUN/STOP
0 SYSTEM SPEED DIAL
1 SEND MESSAGE
#1 SEND MESSAGE CANCEL
2 RING AGAIN
#2 RING AGAIN CANCEL
3 CONFERENCE / TRANSFER
#3 CONFERENCE SPLIT
4 CALL FORWARD
#4 CALL FORWARD CANCEL
5 LAST NUMBER REDIAL
60 PAGE GENERAL
61X PAGE INTERNAL ZONE (1-6)
62 PAGE EXTERNAL
63X PAGE INTERNAL ZONE (1-6) PLUS EXTERNAL
64 LINE POOLS
65 MESSAGE REPLY
#65 MESSAGE REPLY CANCEL
66 VOICE CALL
67 SAVED NUMBER
68 RESTRICTION /COS OVERRIDE
69 PRIORITY CALL
70 CALL TRANSFER (BLIND)
71 LINK (HOOK FLASH)
72 TIMED RELEASE
74 CALL PARK
75 GROUP CALL PICKUP
76 DIRECTED CALL PICKUP
77 CALL DURATION TIMER
78 PAUSE
79 EXCLUSIVE HOLD
800 TRUNK ANSWER
801 CALL QUEUING
802 GROUP LISTENING
803 SHOW TIME
804 WAIT FOR DIAL TONE
805 TEST SETS (2.0)
806 HIDE DISPLAY
808 LONG TONES
810 MAKE BUSY
811 CALL INFORMATION
812 ENTER CALL LOG
813 LOG IT
815 AUTO BUMPING
817 IRAD TRANSFER (CICS ONLY)
819 OUTGOING NAME AND NUMBER BLOCKING (4.1)
#819 CANCEL OUTGOING NAME AND NUMBER BLOCKING
82 CAMP ON
83 PRIVACY CONTROL
84 LINE REDIRECTON
#84 CANCEL LINE REDIRECTION
85 DO NOT DISTURB
#85 CANCEL DO NOT DISTURB
86 BACK GROUND MUSIC
#86 CANCEL BACKGROUND MUSIC
87 "SERVICE MODES (DR-3,4,5)"
#87 CANCEL SERVICE MODES
870 SHOW SERVICE MODES (CICS)
871 EXTENDED RINGING (ICS)
#871 CANCEL EXTENDED RINGING
872 ALTERNATIVE RESTRICTIONS
#872 CANCEL ALTERNATIVE RESTRICTIONS
873 ALTERNATIVE ROUTING
#873 CANCEL ALTERNATIVE ROUTING
88 VOICE CALL DENY
#88 CANCEL VOICE CALL DENY

FEATURE 900 CODES ARE USED FOR OPTIONAL EQUIPMENT SUCH AS:
"VOICE MAIL, ACD, DIAL BY NAME, DOOR PHONE, ETC."
THE FOLLOWING ARE SOME COMMON USAGES:
9** "RAD PROGRAMMING (RAD 2, FASTRAD)"
9*0 RAD TRANSFER (ALL BUT CICS IRAD'S)
9*1 CHECK FEATURE CODES FOR VOICE MAIL
9*2 SMDR Admin
9*3 LOGGER TIME STAMP
9*3 VMI Codes(this was on an 8x24, came up on this code rather than F9*9)
9*4 NORSTAR DOOR PHONE PROGRAMMING
9*5 FLASH LOW RANGE CHECK FEATURE CODES
9*7 ACD ADMIN MAINTENANCE SESSION
9*9 VOICE MAIL INTERFACE (VMI) CODES
900 SMDR,enter an account number to be logged with the call
901 ACD LOGIN
901 VMI Admin
902 ACD UNAVAILABLE
903 VOICE MAIL HIGH/LOW RANGE SELECTION (DISABLED AFTER USE)
903 ACD CANCEL WRAP
904 ACD HELP
904 FLASH ACD LOW RANGE LOGIN/OUT
905 ACD CATEGORIZE
905 FLASH LOW RANGE DN IDENTIFIER
906 ACD RECORD CALL
906 FLASH LOW RANGE VM TRANSFER
907 FLASH LOW RANGE VM INTERRUPT
908 STAR TEXT (OBSOLETE)
908 FLASH ACD LOW RANGE BUSY MODE
909 ACD ANN. MAINTENANCE
909 FLASH ACD LOW RANGE QUEUE STATUS
910 FLASH LOW RANGE LEAVE MESSAGE
911 FLASH LOW RANGE OPEN MAILBOX
912 FLASH LOW RANGE OPERATOR CONTROL
913 ACD CALLS QUEUED
913 FLASH LOW RANGE SYSTEM ADMIN LOGIN
915 NORSTAR VOICE MAIL 2ND LEVEL ACCESS (PSWD=ACCESS2)
920 ACD ADMIN SESSION
921 ACD ROUTING SESSION DAY/NIGHT
922 ACD ADMIN STATISTICS SESSION
923 ACD GROUP STATISTICS SESSION
960 DIAL BY NAME (CINTECH NSVM OPTION)
961 DIAL BY NAME ADMIN (PSWD=1234)
980 VM SEND MSG TO ANOTHER MAILBOX
981 VM LOG INT MAILBOX
982 VM OPERATOR STATUS(PSWD=OPERATOR(67372867))
983 VM ADMIN PROGRAMMING (PSWD=1020000)
983 VM SOFTWARE LEVEL(LOGIN THEN OPTION 9)
984 VM TIME AND DATE(STARTALK Pswd=1020000)
984 AUTO FOREWARD TO VMAIL(NSVM4.0)
984 FLASH ACD LOGIN/OUT
985 "VOICE MAIL DN INQUIRY(RESET VM ADMIN PSWD 9,73738767793)"
986 VOICE MAIL TRANSFER
987 VOICE MAIL INTERRUPT
988 VOICE ACTIVATED NAME DIALING (NSVM 4.0)
988 FLASH ACD BUSY MODE
989 RECORD CALL (NSVM 4.0)
989 FLASH ACD QUEUE STATUS
0helpful
1answer

Our line one cuts out even when we're talking on it & we can just barely hear the person on the line but they can hear us clearly. We have unplugged the phone's power cord & plugged it back in...

I have the same sort of problem...kinda..lol. My Vtech sorta 'cuts out' when there is noise at my hosue. The person I'm talking to can still hear me but I can't hear them. If my son starts crying or there's any other loudish type noises on my end, it's like the phone is trying to cutout my background noise, but all it's cutting out is the person talking to me. It's not that the noises in my house are loud and I jsut can't hear the person I"m talking to, b/c if i cover the mouth peice then no matter how loud the sound in my house is i can still hear the person i'm talking to but I HAVE to keep the mouth peice covered. It's really annoying!
0helpful
1answer

How do you set a ogm on a norstar phone

Dial "Feature 981" & enter your password to open your mailbox. Once you open the mailbox, you can follow the audible prompts (listed below). It's best to read from a written script. Just remember to smile - your callers will hear it in your voice.

To record an outgoing message:
1. Press "Admin" or dial 8.
2. Press "Greet" or dial 2.
3. Press "REC" or dial 1.
4. To record your primary greeting, press "PRIME" or dial 1; to record your alternate greeting, press "ALT" or dial 2; to record your personal greeting, press "PERS" or dial 3.
1helpful
2answers

How do you receive fax on hp officejet 4110


Do you have any Digital Answering Machines in the house?
or is it a dedicated line?
anyway heres the link for the 3 digit error codes document, its a public document that can be found by searching www.hp.com using this Article #: bpu02549 or buu02549
anyway as you can see 388 result/solution is the following...

Problem: Unable to complete the connection.
Solution: *Reattempt the fax reception at a different time when telephone line conditions have improved.

Now this means that one or both fax machines can have a problem. So lets isolate the problem.

Place a regular phone into the wall jack that the OJ 4110, if there is a static sound then its the phone line that is having the problem. if there is no static continue on...*Note if you have a DSL Internet service you NEED a filter for the fax*
..
What this is most commonly caused by is Bad line conditions which can occur in some different ways.
1) If there has been recently a Thunder Storm the electrostatic discharges interupt phone signals.
2) Recent power line downage
3) Recent Phone line downage
4) The phone company upgrading the lines

But basically something is BLOCKING the faxes from hearing each other. That is why you get this error code.
You can call your phone company to run a line trace. The reason you want to do this is so that you can eliminate the possibly of Static, Yes there are differnt types of it;
1) the normal static that you and me can hear
2) the SuperSonic Static, AKA Static in the Higher Frequency Ranges, where your DSL internet connection is. the Fax will pick up on those Higher frequency ranges, and it will cause problems. So put a DSL Filter on the Fax it wont hurt, and most of the times it helps alot.
Again Make sure ECM is disabled.
other than that, try unplugging all devices on the phone system an try...
i think there is alot fo information, i cant think of anything else...
Hope that helps
0helpful
1answer

Answering machine

An answering machine would have to be setup separate from the Norstar System. Install a jack for your Line 1 and connect the answering machine.
0helpful
1answer

Night ring change the number of rings

Auto Attendant
Answer Lines
1 – Feature 983
2 – Log: Dial 1020000 (3-digit DNs) or 120000 (2-digit DNs)
3 – Press AA
4 – Press LINES
5 – Line number: Dial line number (001-xxx).
6 – Line:xxx Ans:No Press CHNG to AA if auto attendant will always answer theline. If a Night Service key will be used to activate auto attendant answering, leave Ans: at No.
7 – If line has been changed to Ans:AA, press * then press TABLE.
8 – If Table:1 is OK press RINGS. (Table 1 is the default greeting table. Change to a different table (1-4) if alternate answering is required on the line being programmed.)
9 – Rings:0 – Press CHNG, dial number of rings before auto attendant answers the line, or leave at 0 for immediate answering. Allow at least 2 rings if CLID is in use.
10 – Repeat for each line to be programmed.

Notes For Night Service Mode Auto Attendant Answering
If the auto attendant will only answer lines in night service mode, line answering should be set to No as per step 6 above. Using night service will cause the AA to answer lines immediately.
2helpful
1answer

Static

If the telephone line itself is static-free, connect a normal telephone to the same jack that the answering machine uses. If all calls are static-free, you've cleared the wiring and the telephone service provider. Next, plug the telephone into the jack on the back of the answering machine. If all calls are clean, but messages are still loaded with static, then we may be talking about a bad answering machine. If you have DSL service, make sure that there is a filter installed between the wall jack and the cord that goes to the answering machine.
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