Question about Dell 922 All-In-One InkJet Printer

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Printer prints only in magenta after installing remanufactured color cartridge

I installed a remanufactured color cartridge and now my prints are all in magenta. The realignment page is not black and blue, but magenta and black and misses most of its print. Never had a problem with cartridges ordered directly from DELL, tried to save money and pay "only" $26.00 instead of over $30.00 plus shipping, now I'm at the end of my ropes.... I have removed the sticker and tape, took both, black and color cartridges out and back in, restarted computer, wasted tons of ink and paper in cleaning and realigning, still only printing in pretty pink... that's it! Anybody know what to do??? Please help, before I throw that printer out the window!!!! Eva :O

Posted by Eva Davis on

  • 14 more comments 
  • csavchuk Nov 22, 2007

    I am trying to help my mother-in-law figure out why her HP Deskject 940c color cartridge only prints in magenta. Her problem is a little different. Her color cartridge IS OEM HP, but her black cartridge is after-market. The printer prints in black GREAT but the only color that it prints is magenta. After reading a prior post I have concluded that HP will allow you to print successfully if you purchase their OEM products ONLY! I buy Canon and Epson printers - NEVER HP - as I can successfully print with after-market ink in both, with Canon being by far the most successful. For several years now I have purchased ink cartridges at a huge price savings from (I have NO AFFILIATION except as a customer with this company). It seems that the main reason there are after-market issues with HP products is due to the fact that the print head is imbedded in each cartridge as opposed to the print head being a replaceable (if needed) part of the printer as it is in Canon and Epson. Carol Savchuk [email protected].

  • Anonymous Dec 15, 2007

    i tryed to print a page full of blue and yellow and green and purple and pink but it came out all pink!

  • Anonymous Jan 11, 2008

    My 930C started misbehaving on a genuine HP cartridge.

    I suspected low ink but there were no on screen warnings.

    Replaced cartridge with a new ( not HP ) cartridge but the problem remained.

    Previously operated OK on non HP cartridges.

    Is it a flexible ribbon cable problem ??

  • Anonymous Feb 11, 2008

    1. everytime we try to print anything it comes out pink,we have taken out ink cartridges to clean them but it hasnt worked.

  • Anonymous Feb 11, 2008


  • balon1 Feb 11, 2008

    Deskjet 1200 only printing in Cyan?? please help

  • Anonymous Feb 16, 2008

    When I try to print in black, it prints black and magenta. When I try to print in color, it only prints blue and yellow. I've re-installed the driver, I've changed the color cartridge (twice!) and I'm fiddled with every setting I can find. No dice.

  • 113toru Feb 26, 2008

    I have a dell all in one and only use a black cartridge, (there is a colour cartridge in the machine but it is empty and I don't use colour anyway), whenever I send anything to print to this printer a box will always show up on the computer screen giving me the option to print or cancel. I am sure there must be a way that when I send anything to print it will print automatically without giving the choice and I have to click on print or cancel, which is very time consuming.

    Please help me get through my daily work faster..

  • Anonymous Mar 17, 2008


  • Zorro 1966 Apr 05, 2008

    My HP Deskjet 810C printer only prints magenta. Replacing the color cartridge, changing from using parrallel printing cable to using a USB cable, reloading drivers, aligning print, has not solved the problem.

  • Anonymous May 03, 2008

    The computer is mucking up so I tested the colours by writing a sentence and making all the words different colours, turqoise and green came out blue but nothing else showed and I think my dad would kill me if I put water (etc.) on the cartriges, let alone mess with the printer. Is there any little reason that could be behind the single-colour printing problem? Please reply asap because I've done my revision with pink words and I want them to stay that way!! Thanks

  • dugantr Aug 03, 2008

    Mine was on two HP printers. A G55 and a 722c. I tried different cartridges and would get different colors. One would only do yellow and several magenta. Odd thing, I created a three box print out under Powerpoint with a single color fill in each, red, yellow and blue. The printouts would be with two of the three boxes filled with the same color and third blank. Not what I expected.

    I used the hot water remedy suggested here and that fixed them.

  • Anonymous Nov 30, 2008

    Same error on 810c tried cleaning cartridge in hot water,replaced with new hp still print only in pink!

  • Anonymous Apr 09, 2009

    same thing, but an 882c

  • Anonymous Apr 16, 2009

    I have tried everything as well but it only prints magenta!!!

    wats up with that?

  • liebedu80 May 06, 2009

    my printer do not print RED and BLUE color properly after refilling HP Cartridge. IS there any solution?



6 Answers


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Fill coffee mug ¼ full of water. Heat in microwave for 1 min 30 seconds. Remove coffee mug from microwave. Put tip (head) of cartridge in coffee mug for 15 minutes. Take cartridge out of coffee mug and hold tip (head) under hottest faucet water for a few minutes. Dab (do not WIPE) on a paper towel to see if all 3 colors are present. If they are - allow cartridge to dry for 30 minutes then put back in printer. If all 3 colors are not present - repeat process. Good Luck! It works GREAT for my DeskJet 840c - EVERYTIME!

Posted on Jan 16, 2008



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I refill ink cartridges on site at my retail store. Sounds like the cartridges you bought got dried out (on the yellow and cyan outlets). Try taking a damp paper towel (not dripping wet) then take your cartridge and with the damp paper towel over your fingers--run the end of the ink cartridge over the paper towel. (where the ink comes out). This will 1. moisten the printhead, and 2. clean off any dried ink on the print head. One other thing you can do if this does not work...take the damp paper towel and set on something you do not mind getting ink on (cardboard box) then place the ink cartridge where the print head (where ink comes out) directly touches the paper towel. Check it in about 5 minutes--you should see a rainbow of the 3 primary colors--if not, it is clogged or dried out more then just at the print head. If this does not work...the ink cartridge needs additional cleaning. I use a sonic cleaner which works great. A sonic cleaner is similar to a jewelry cleaner--it vibrates the print head of the ink cartridge in a water just enough to cover the print head. This breaks loose any old or dried ink inside the print head. Either way-remanufactured work best when you can actually take them to a retail store that cleans and refills your original cartridges on-site. That is what I do at my store and have about a 95% success rate. Do not loose faith in remanufactured or refilling stores that sell these. Recycling can save you a lot and helps the environment. The success rate is still good (95%+) on remanufactured products. You just got one of those 5%. If you were my customer--I would clean it free and guarantee it to perform. Doug Sleeth INKSHOPPE [email protected] Warner Robins, GA

Posted on Mar 23, 2007


Glenise Daniels

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I have a HP940, brilliant machine. new hp 78 colour cartridge prints magenta. trying all your solutions.

Posted on May 14, 2012


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I have a DCP brothers 110 my magenta nwill leave a few red dots but when prings something red it is green, tried several clean cycle still not woking any suggestions thanks.


Posted on Feb 19, 2010


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Hi.....I did what Inkshoppe requested, I also had the same problem with only Magenta coming through...didn't work for me..I rang my lovely office supply guy and he told me to deep clean printer...following steps for a PC click on Computer Panel, Printers and Faxes, right click under Canon Pixma, scroll down to under Maintenance Tab, then click under Deep printer works fabulously now..Maybe this will work for you.. Evelyn [email protected] Wentworth Falls, NSW Australia

Posted on May 11, 2007


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Technically speaking your printhead might already damage or severely clogged, have you tried to conduct nozzle check, and how many times have you tried to execute cleaning, if you have tried it for four-up times there's notheing you can do but to call replace the printhead together with the pump cap assembly, yeah right pump cap assembly must be check if it still suck ink thoroughly during cleaning process.

Posted on Sep 20, 2007

3 Related Answers


  • 1 Answer

SOURCE: Black stopped printing out. Dell 922 all-in-one ink jet.

HI thanks for that and i will try it.

Posted on Jan 15, 2008


  • 12 Answers

SOURCE: A10A940 Dell Printer

Our black ink quit printing, cleaning did not help. I finally got it to print by selecting:


Good luck!

Posted on Jan 31, 2008

Nasser Abunab

  • 23 Answers

SOURCE: New cartridge installed printer gives message that

Check both cartridges, one might still have plastic film that needs removal.

Posted on Dec 17, 2009

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1 Answer

No magenta printing

Dirty mirrors will gives you dull color images..It seems color combination faulty..
chk original cartridges installed? or refilled cartridges?
Take supply status page..
chk colors..If color is dull(light) clean laser scanner assembly mirrors.
Do the color calibration..
chk drivers.,
Print from other file..


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After changing the toner cartridge of an HP3600 the printer calibrated but then has started printing in a Sepia type colour and not giving a true colours

Any chance you just changed the magenta cartridge? Your problem sounds like a defective cartridge, which happens often if you are using a refilled or remanufactured unit. From the front control panel you can go to troubleshooting menu and then pq troubleshooting to print a set of pages that consists of"

1 page of each color cartridge
1 white page
1 configurationpage
1 page that tells you how to use the pq troubleshooting pages

If the sepia problem is accross all of these pages then if most likley is the magenta cartridge that is bad. If it is only one page that is bad the color that is bad will be the bad cartridge.

Mar 28, 2011 | Office Equipment & Supplies

1 Answer

Whenever I print color, entire page comes out blue. I have replaced the cyan cartridge (twice) and the Laser Transfer Kit. Sometimes there are thick blue streaks in addition to the overall blue color. What...

Run the "disable cartridge check"
It will be in the Diagnostics.
Once you start the test, you can remove all the cartridges. Put the cyan in the black cartridge slot.
print a config page. If it is all blue, you have another bad cartridge. If it prints correctly(minus the other colors)...continue
Now put the magenta in the cyan cartridge slot. Print the config page again. If you have red all over the page, you have a problem with the slot itself.
Press the STOP button and then select EXIT diagnostics. Put the cartridges back where they all go and run CALIBRATION more than once.
Select/menus/down arrow/configure devce/select configure device
Down arrow/print quality/seect print quality
Down arrow/ calibrate now. Select it and wait.

Oct 25, 2010 | HP Color Laserjet 3550 Printer

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Photosmart C5280. Instructions on photo cartridge 348 say remove both black and colour cartridges, then install photo cartridge in right hand cartridge holder. Printer screen then tells me to install...

Your printer uses the following cartridges:

HP 74 - Black ink
HP 75 - Cyan, Magenta, and Yellow ink
HP 99 - Photo Black, Light Cyan, and Light Magenta

You need Photo Black, Cyan, Magenta, Yellow, Light Cyan, and Light Magenta to print photos. To accomplish this you install the HP 99 photo cartridge where your HP 74 black cartridge usually goes and you keep the HP 75 color cartridge where it's at. I don't know why your printer told you to remove both cartridges, then reinstall the HP 75 color cartridge.

Oct 10, 2009 | HP Photosmart C5280 InkJet Printer

1 Answer

Remanufactured color cartridges only print in pink/magenta

try using wd40 to help clean your nozzles that might have clogged it.
spray it using the adapter then let it dry for about 3 hrs. then try to print

Oct 05, 2009 | Dell 922 All-In-One InkJet Printer

1 Answer

Hp 2605dn Black cartridge is printing 1/8" LEFT of other colors.

That problem is frequently on HP 2600 series.
You must try to change all remanufactured toner cartridges with HP OEM with no exception, the best alignment it is when you change the black cartridge and the printer make a cleaning page process. Cartridge HP OEM should be almoust empty. It Is not necesarry to be a new one. After the alignment process, you can put the remanufacturated cartridges back on.
This was work for me. 100%

Sep 27, 2009 | HP Color LaserJet 2600n Printer

1 Answer

The lt magenta and magenta just quit printing between pages

1. Check if the cartriges are correctly installed:
Installing the Ink Cartridges

2. Print a diagnostic page and clean print heads, using the printer cleaning utility:
Color Mix or Missing Colors on the Diagnostic Page
Repeat if needed.

3. If this still doesn´t solve you problem, try resetting the printer and manually cleaning the cartrigdes as advised in this FAQ:
Ink Cartridge is Missing, Incorrectly Installed, or Not Intended for Your Device' Error Message is Displayed on the Printer

Sep 06, 2009 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Magenta (yellow) unit is PAST end of life... (I have changed cartridges I still have this message. I tried to read instruction, and I got following message: Install P/N 108R00649 following the instalation)

Hi armaskopljak:
You have replaced the toner cartridge but you still have to replace the imaging unit which is the drom that the toner cartridge attaches to.
Toner Cartridge OK, Low, Empty When 15,000
(high-capacity cartridge) or
7,500 (standard-capacity
cartridge) pages are
printed (5% print density).
Imaging Units At/Near end-of-life When 30,000 pages are
printed out or when the
pixel counts are
A fuse in the new
imaging unit will blow
upon installation,
resetting the counter.
Verify color calibration. Clean lenses.

Xerox Part Numbers

Toner Cartridges:
Standard Capacity Yellow 016-1975-00
Standard Capacity Magenta 016-1974-00
‘ Standard Capacity Cyan 016-1973-00
Standard Capacity Black 016-1976-00
High Capacity Yellow 016-1979-00
High Capacity Magenta 016-1978-00
High Capacity Cyan 016-1977-00
High Capacity Black 016-1980-00

Imaging Units
Cyan 016-1993-00
Magenta 016-1994-00
Yellow 016-1995-00
Black 016-1996-00
Hope this helps

Jul 10, 2009 | Xerox Phaser 7300DN Laser Printer

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