Songs When Selected Play Something Else & Songs that are missing altogether
I have 2 problems. I've had my sansa since xmas, everything was working great until I deleted some songs. When I added more songs, it showed up in my music folder but when I selected to play it on my sansa, it'd play a different song. I thought by deleting all songs in my folder would clear it the problem but it made it worse. I've tried putting back 100+ songs and only 10 or so are playable. They show in the folder but not my sansa playlist. Not sure what to do. Any help is much appreciated.
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Re:
Follow this link - it explains how to update your player's firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376
Hopefully this should solve the problem.
if you need the user guide find it here;
http://www.sandisk.com/Assets/File/pdf/retail/Sansa_e200_UserManual.pdf
I Hope this helps :)
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I've had this happen a couple of times in the last 6 months. You can get it to play again by chosing the format option from the settings menu. Of course, then you've lost everything you had loaded on to it. Download your music/audio books again and they will play.
first try using windows media player to sync.. it tends to work a bit better if not try this...
1 connect your sansa to comp via usb cable
2 right click start on windows desktop go to explore
3 scroll down to your sansa's drive rifght click it go to properties
4 go to tools tab and click "check now" under error checking will take awhile and will erase your memory on the sansa but it will probably work again
Some music services have a fixed-term license that they put on the songs - you may have to resychronize the Sansa to the computer AND the music service to regain playability. Alternatively, you could have a corrupt DB already - sad, but possible. The good news is that you can fix a corrupt DB by downloading the Sansa Recovery Tool from Sandisk's website. Good luck!
Hi make sure that the songs that are on the player are in MP3 or WMA file format. If they are in MP3 or WMA format, reformat the player and reload the songs back to the mp3 player. I and some of my friends experience the same problem but thanks from the sandisk technical support people i found out that it was just the songs that i am transferring are in MP4. Hope this helps out.
Hello Cindy im KBFC id like to say that your not doing anything wrong. see i also have a sansa shaker and what i can say to you that it dosent always play all the songs in it, simply because they are not supported its quiet dissapointing but the sansa dose play most mp3`s put into it. i dont know if its a long time scince you have posted this letter but if its not too late mabyee you can still take it back in exchange for something else. HOPE I SOLVED YOUR PROBLEM BYE!
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp
-Tha Mp3 Doctor
heres the answer to your problem. Edit the ID3 Tags on your songs. The player would determine how it would organize the songs on the player depending on the ID3 Tags of the song.
Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
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Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp
-Tha Mp3 Doctor
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