I turned camera off but lens did not slide back to its original position. What can be the problem? lens tries to move once I turn it on/off but at the end stays in same place. How can you suggest to fix it?
Same mechanism problem here on a DSC-W50. For me, it did not work out to PULL the lens, but to push them. I just opened the camera and it tried to calibrate the lens with no success for about 4 times, after it just let them out and displayed the "power off and on your camera" message. The problem is that on this model of camera when the lens is out you cannot push or pull it. So I thought of a trick: when the lens is moving, you can pull or push them. Anyway, this is what I did: with the lens out, i placed the camera with the lens towards a soft surface (bed) and gently pushed on the side with the display. First times it didn't work, so I had to push harder and finally it worked and now my lens is aligned and the camera is working as if it were new. I suggest you try to push or pull the lens while it is moving GENTLY at first, and if it does not work, try harder - really hard! It will do a click at some time and work fine!
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You may have a damaged lens mechanism. This happens most often due to some shocks received by the camera. This problem will require service assistance because a lens mechanism is a VERY delicate equipment that needs calibration and proper tools to work with.
The single thing you may try is to press back the lents using 2 fingers, one at each side, aplying equal pressure. Don't force them too much however if you see they don't want to get back. Turn on, then off the camera and while it tries to do the same job, give it this ..help. You will hear a click sound when the lens come back in. This works for about 30% - 40% situations, but it depends on the type of damage the camera suffered.
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Unfortunately, many cameras that fall prey to lens error problems can only be corrected by professional repair. But, here are some last resort troubleshooting steps that you can try that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try.
Your lens is jammed. you need to strip your camera down to access and remove the lens unit. BECAREFULL of electric shock. your camera will still have charge in the flash unit and you will recieve quite a shock if you touch the board or any components inside. You will also have to purchase a "tri-wing" screw driver for the case screws. These can be sourced on ebay.
Don't rush with your lens unit, it is likely that it has damage to the sliding assembly due to the impact. take your time and don't use excessive force. your lens will only dissassemble once it is in the retracted position so patients is required to free it off otherwise more, if not terminal, damage will result. Try and use another camera to photograph each stage of dissassembly to aid reassembly later. You will need :
small cross head screw driver
tweezers, pointed prefferably
Tri-wing screwdriver for the security screws
Soldering iron with no more than a 1mm tip and some solder and solder braid for desoldering.
If you discover broken plastic inside your lens or too much damage then I may be able to help you out with either spares or help with repairing
Try this...the camera will not work as it is...so try this one. As you turn on the camera, hold the lens back by putting pressure on it...this may reset the camera lens back to the right position.
Your problem seems to be that the camera lens is out of sync with the rest of the camera system. Try the above a few times... I had a camera which did the same thing, and by holding back (you can also try to pull on the lens) on the lens as it was turned on, it reset itself....May be worth a try. Be careful, because you can damage the lens with this process. If the small gears in the lens are broken, then it will not work, and may cause more damage. The lens is a very delicate mechanism and can be damaged by having it turn on in a crowded area such as a pocket, purse, and so on. I always say... Treat the camera like eggs and unless there is a failure of electronics or mechanical problem, it will last a long time. Use a soft padded case, and treat the camera like a jewel, and it will give good service. Too many people treat the digital cameras like they are made very strong by putting them in pockets, purses, crowded areas of other kinds. That will almost insure damage at some time. The LCDs in most digital cameras are easily damaged by slight pressure. The lens as well can be damaged beyond repair by dropping (hold the camera always with the wrist strap), bumping it against a hard object and so on.
1.Most SLRs have the same problem.The paste which used to fix the reflection mirror with the metallic plate is usually rubber based, So there is a chance to the mirror to slide from its original position to down due to gravity.And particularly when you focus close ups the lens extends backward and the lens struck the mirror Positioning the mirror to its original position will solve your problem. 2.May be your camera batteries weak check it for its operating voltage.